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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad expertly installed my TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was part of an overall over haul of my entertainment system. The Geek Squad folks did a great job mounting the TV on the wall. Would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and became of the large size he called in a second technician to help him actually mount it to the wall! Very thoughtful instead of just scratching the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job of explaining and putting it on the mount and setting up the sound system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BobB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took two visits but the two techs were very good, respectful and did a nice job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, efficient, and overall amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did amazing. Very professional. Would definitely have them do more in the future

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They employees that installed my tv were very professional and helpful with set up with my tv .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dante did a phenomenal job. He’s a true gentleman and brought a great crew to install our new 98 inch TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting my tv in my living room. They were very helpful In determining its proper placement for optimum viewing. They came on time, were very friendly and left their work area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech guys did a great job installing and explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team arrived on time and we’re amazing! They gave us detailed directions on how to use the new tv,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the TV perfectly and connected my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount both my 2 TVs. Where very professional and excellent work above and beyond. Very surprised. Definitely recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the TV where I requested. I am tempted to redo part of their installation, as the tilt feature of the wall mount was blocked off -- a slight "adjustment" should fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew did a fantastic job mounting our tv to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great group of guys. Couldn't have asked for a better group of people. They spent all day installing several items in my and it came out perfect

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Team ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad ROCKS! Very professional and made great suggestions!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were amazing!! They remained professional! Great guys! They cleaned up and I was able to watch Sunday football on my new tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facial expressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with most of the fittings etc. but I complained to the geek squad about the poor quality of night pictures you could not see the facial expressions on peoples faces I was told it could not be improved, yet over the next few days I improved the quality by altering the black settings

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of three people (one that had been there for a long while, another that was experienced, and a trainee) that all behaved professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as usual. The agent arrived on time and was professional. He explained everything pertaining to the service.

    I would recommend this to a friend