Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional and great ettiquette. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his associate were prompt, friendly and competent. He knew the product and made me aware of different choices in brackets.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks came over and did a fantastic job. Tv was placed how I liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, knowledgeable, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made Sure I Will Enjoy My New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renen assembled my swivel TV stand, mounted the TV and installed it in my kitchen area. He connected to my Samsung account and put in all my streaming services. He also made sure that my blue tooth earphones were working properly. Next he enabled my Cox remote to perform basic functions and changed the home screen to be more useful. During the service he answered my questions and showed me how to make some changes. Renen made sure I was able to enjoy my new TV to the fullest. This was money well spent. I will certainly use the Geek Squad in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional job and came very quickly to set it up!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    see above

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job. Thank you ro the outstanding service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They remove my old tv from the wall . Install new tv mount and install tv.they set tv .went thru everything with me .I would recommend geek squad highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They installed my 75’ tv the way I wanted it. Showed my wife and I all the quirks and features. Very friendly staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Zack Sands, Thank uou.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad, Zack Sands and assistant, Excellent, installed our new TV perfectly over fireplace as requested and connected all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific Installers!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely personable and helpful!!! They did a terrific job!!! I would recommend them to anyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    though BOTH my big TVs required a special mount, the Geek Squad figured it all out! they perservered until they got it right, and spared no effort....BIG thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top Notch Television Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They did an excellent job mounting two wall mount televisions. I was very pleased with the quality of the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed quick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had a lot of work to do and they got it done in a timely fashion on Christmas Eve!! Set up and clean up was quick as well!! Will recommend these guys to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my tv above my fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the television. The work was done quickly and they were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunny installed my new mount and tv quickly and efficiently and then cleaned it all up. It looked as if it had been there forever. I would hire them again in a minute!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Geek Squad did not install my tv properly 1st time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already paid to have my tv mounted when I bought the item. It was done poorly and in such a way that it blocked access to the cable box and electrical outlet once the tv was installed. I had to have a new cable box installed and had to run the electrical wire to an outlet near the floor. I don't know why you billed me an additional amount when the job wasn't done properly to begin with. I am not happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Boys were the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, placed on wall exactly where we wanted it. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time and swiftly mounted my 50 inch tv to the wall. They took away my old tv to recycle along with all the packing material.

    I would recommend this to a friend