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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very efficient, knowledgeable & neat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very efficient and fast. He took pride in the quality of workmanship & was very neat. He took the time to setup the TV and went over the features and how to work the remote & TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service, they came when they said they would, very professional, polite and well informed. explained to me the setup and cleaned after they left, I repeat highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and stand install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV stand and they set it up, both the stand and the TV. Timely and thorough. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job. Expert installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt and courteous. They did an excellent job mounting my 75 inch Sony flat screen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called prior to arrival and were on time/ahead of schedule. They worked through several hiccups they encountered during the installation. The team was a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very polite and professional. He arrived on time after calling me to let me know he was on the way. On arrival he was very respectful and was aware of what he was supposed to do. He removed the old tv, transferred the mount, and reinstalled the new tv and set it all up with the remote. I would definitely recommend Best Buy to anyone needing new electronics or appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work. Good at what they do. Neat and tidy. Knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt and the tech guys mounted and set up everything perfectly. Could mot be more sstisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and tech was friendly and went through set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did their job quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fabulous. That is why I buy there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and put the cords through the back of the wallboard and connected it below to the electricity. Very neatly done and I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Gage, did an excellent job setting up the tv. He was very knowledgeable and professional. He represented Best Buy extremely well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and professional.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, with a phone call in advance to tell us he would be over in so many minutes. He was friendly and was able to mount a new wall mount and mount our TV on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we originally ordered did not work. The installers took it back and had a new one order and was installed the following week. I was not pleased to have to wait a total of 2 weeks. But the problem was taken care of with no further problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An A+ for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and worked quickly to get us set up. He was courteous and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted TV on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my TV on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome and did a great job. Quick and easy, asked questions and was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new 4k t.v and had geek squad do the install and they could have not have done better. they were on time and did a great job. Thanks for the help

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers kept me informed as to that location throughout the day and the time they will be there. They were courteous and knowledgeable. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from the Geek Squad were prompt, professional and helpful during set up. Excellent job!

    I would recommend this to a friend