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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job mounting/connecting my TV. They were very safety conscious, friendly, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came and installed the LG QLED TV we just purchased on the wall in the living room. They did a great job and we couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thankful for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and mounted my tv and showed me how to operate the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend this service. It was excellent. The service guy was very helpful and professional. I’d say go for it. You won’t regret

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting, up to 55” TV with Full Motion mounting arm. They did a great job mounting TV unit. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent for the price worth the value view and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They have the skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few TVs mounted from geek squad. Every time it’s been a great service experience and I’m always happy with the work in the end. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    well worth the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean, professional work. I'm glad I spent the extra money to the the squad mount the TV. They were prompt and professional. They also have the experience and tools for the job

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    TV Wall mounting was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time and was helpful and courteous. The job was done in professional manner, but the only concern is about the price which is very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad instslled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick sevice and very professional. Came during the installation window promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad All Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech support and installation team is amazing! Quite possibly the best purchase I made aside from the OLED tv itself. The Geek Squad came to my residence to mount and set up my OLED for me so that it was ready to immediate watching, and if I ever move they will come remove my mounted tv, transport it, and remount/set up my OLED for free!! Amazing perks to this well worth it additional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and very helpful. He made sure the television was mounted properly, cleaned up the mess, and made sure he had answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my T.V very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable! Has my TV mounted in under an hour.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elijah with the clutch tv hang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elijah came out to fix and hang a failed tv hang attempt from a previous GC. Elijah had no problems in hanging the tv above the fireplace, offered his expertise in repairing the previous wall damage, and was super friendly. Him and his business partner were more than knowledgeable and very professional. I’d fire Elijah again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Free installation with TV purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation by the Geek Squad. Tv was up and work in under an hour. Glad this installation was included with the TV purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jho was the best he went above and beyond to mount my tv he was very knowledgeable and professional. Thank you Jho.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees came, discussed the plan of action, answered questions I had (including comparison of my purchase to other devices), were extremely quick, friendly, and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Geek Squad agent who set up my new Sony 65 inch tv. They were on time and very helpful with my questions and showing me tips to help me navigate my new tv and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV outside on brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. They installed this TV outside, on brick. It was like easy-breezy to them. They're the best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs mounted and installed tv on the wall in a timely manner. Both were professional & helpful.

    I would recommend this to a friend