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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neat and clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had televisions installed on plaster walls. Technician was very knowledgeable and did a clean job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hanging a 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging up the TV. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful, informative, professional, courteous, and efficient. Was careful to make sure TV was in a location (height on wall and distance from sliding glass doors) that worked for visibility and would not get bumped into when using the balcony. He also reviewed the features of the TV and made sure the startup settings were completed. Overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very knowledgeable, kind, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Hung three tvs for me and did a perfect job. Cleaned everything up before they left. Solid crew.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came and walk mounted my TV. They were professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Media Room TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good system, met all expectations in my media room. The installation from the Geek Squad was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    45 minutes- up n running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job handling my install and most importantly- setting EVERYTHING up. Will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roman installed the TV and soundbar. Did nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were polite, wore shoe covers, set up my TV and mounted it to its bracket, made sure everything including my sound bar was working. Gave me a quick lesson on tv functions and the remote control Fabulous service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely,efficient, thorough and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happy with their team installation. Would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy geek squad was excellent help on installi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad was awesome help to install my tv and hookup all my equipment!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clinton from Best Buys Geek Squad installed the mount on my wall along with my 58 inch TV. The installation done by Clinton was done perfectly. He made the job look easy. I know that I couldn't have done it though. There are no wires showing and the tv, sound system and remote control were all in sync thanks to Clinton. Best Buy has the best Geek Squad and the best merchandise. So happy with my entire purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Glad I used them…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Daniel was a wonderful, knowledgeable professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they we’re great! they can come and do it again next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalism from crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great and friendly. They were professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly highly recommend this service. The installers did a great job installing both my 75' TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad mount my 65” tv after our remodel. They were quick, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made our new home whole again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless dismount and installation. Highly recommend for your next move. Thank you geek squad!

    I would recommend this to a friend