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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service after I had struggled with getting service. I thank Rob for making sure the job got done!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems. the installer came on time and installed the tv on my 55 inch tv stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchsed our TVs in Watertown, MA but had them delivered to our APt in Florida and was installed with the Geek squad. The Tech was knowledgeable and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable very respectable and approachable. And he did a great job and we're happy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad got my remote to work with direct tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and adjusted the tv where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent and very knowledgeable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed in 30 min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the tv mount is is a nice addition to my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Diehard !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Sony products, since I can remember, the quality of this TV is insane, Sony is the bomb, just upgraded to this 85" X85K, from a Kdl-60ex645 Sony Bravia that was 10 years old, and never had an issue with it, just wanted an upgrade, I have it hooked up to a strong Denon AVR, with decent speakers, and now have an IMAX Theatre in my living room ! The 4K content will blow you away, Buy this TV, you will not be dissapointed !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recal his name but he was very courteous, and got right to the install. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great experience with the Geek Squad. Agent Issom and his partner expertly hung my new tv and gave me a tutorial of how it works. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad to have it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do a great job of hanging displays on the wall. You should not even consider doing it yourself, especially if the display is 65" or larger. If you mess it up, it's on you. They won't mess it up, but if they did, they'll take care of everything. Set yourself up for success by making sure they have a place to park, you have a path from there to your wall and you hang around to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad team rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and the Duluth crew were wonderful! Knowledgeable, efficient, punctual and completely set us up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, timely service. Professionally done! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were totally impressed by the Geek Squad that installed our t.v. and surround sound equipment. They were professional and courteous. I highly recommend using the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attention to detail in the installation. They paid particular attention the make sure my television was level. Very fast service. I've even talked to them on the phone for follow up service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly, and they set the Tv perfectly so it is easy to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been the type that we will do it ourselves. But this time I decided to have Best Buy come out and mount both TVs and hook everything up. So much easier and worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85’’ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 85’’ Samsung to replace an older projection tv. We could not be happier with the purchase. Great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and job well done, as always! They also helped to set up a few applications, which was beyond the call of duty.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad made things easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and responsive. My TV was mounted perfectly, as requested.

    I would recommend this to a friend