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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Not cheap but the best way to get the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap but the best way to get the job done. The installers are polite and knowledgeable. They communicated beautifully prior to the appointment and were most easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Only took 45 minutes they were in and out cleaned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Hung my 65 inch Insignia tv in LR. Only took 45 minutes they were in and out cleaned up their mess answered my questions. Happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mounted TV looks good and solid too. Scott and Josh were easy to work with and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our large tv on the bedroom wall, were clean, professional and knowledgeable. You can't go wrong with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, John, who was assisted by Vince, were outstanding. They set up our new Frame TV and speaker and took the time to explain everything to me. Afterwards when I had an issue with a speaker, John returned and checked everything over. All is working well and we are enjoying our new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My relaxation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for total tech - geek squad and Best Buy sent a contractor Like this tv! First wall Mount it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installers did a great and fast job. Th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a perfect fit for my small apartment. Loving it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing my 77 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    STEVE From Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his helpers could not have been more professional. The installation of my two Flat Screen TV wall mounts was excellent. He went the extra mile

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hide wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came in and hid the cable wires for my tv's inside the walls and they were very quick and professional. They did a great job with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were fast, efficient, and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service I have seen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not only SUPER respectful and efficient but they were able to service us even though we had issues with the initial order. They went out of their way to service us FIRST on the day we rescheduled but remembered parts of our previous conversation the first time. Setup came not only on time but ahead of schedule when my father came back from surgery to enjoy the TV. I wish I had more to tip them they were the BEST service men to ever install product at our house and my praises can’t be higher for them. You guys did great give these guys a raise!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Tops In Home Service Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual - the squad was punctual, courteous and totally know their trade!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did an excellent job of setting up the tv!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Salesman very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally agents have been very helpful and easy to deal with. Work seems to be satisfactory. No serious issues; could. Especially more helpful in customer dealings; not always thinking of customer perceptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great and did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture is crystal clear. I’m still learning all of the functions, but we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team mounted and installed my tv with care and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my TV perfectly and the Geek Squad technician was fast and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv ever turns on and off picture is great get one

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, zip tied surge protector and cable box to tv mount, cleaned up! Awesome job! Matthew did a great job! His assistant too!

    I would recommend this to a friend