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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we have a problem or issue with one of our purchases, the Geek Squad agents have always been very helpful in any way they can. It’s definitely worth it to purchase this Protection Plan. They are very kind, knowledgeable, courteous & friendly. Overall we are very satisfied with this protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On-Time, Efficient TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on-time, efficient and well versed in hanging TV. Couldn't be happier with service provided by the agent that came to hang our TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the excellent service provided by the Geek Squad. Our new tv installation was precise, well-done and fast oh and accommodating our needs! What else could I ask for!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad delivered professionalism again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and cohort mounted our tv on our paneled wall, cleaned I; afterwards, and were so professional. They both were very polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a very professional job in removing my older, heavier tv and taking care with the 55 OLED to make sure it fit correctly and even used my old mounting hardware to avoid drilling more holes

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Crew did a good job with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived at the scheduled time. They were able to dismount my old TV and mount the new TV using the existing mount, which saved me from having to re-paint the wall. All went smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Get things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr.Patrick and his team have mounted a few tvs and they did a fantastic job on my movie theater set up super clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 200 I ever spent!! As always, the Best Buy staff that came to my home to install were the utmost professionals. They knew exactly what to do. Also, this is an incredible value when you realize everything included (please don't raise the price;) We were installing a 65 inch TV and the matching sound bar and sound mount. Glad I had purchased Geek Squad because there was a little balance issue at first that the Geek Squad handled so professionally and so easily. (I don't think they're called Geek Squad anymore).

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    love my geek squad guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too old now to do my own installs, one geek guy is all it took, professional, friendly and quick clean and neat. thought he would need help, nope did it all himself. always use them and recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional work. I will use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recal his name but he was very courteous, and got right to the install. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the beginning of the window, and did a great job mounting the tv. Cleaned up, and were so fast. They really helped out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick effecient and very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old Tv from wall and installed the new TV. The work was done fast and effectively. Will definitely use this service again for my wall installations of TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    This is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth the money, do a good fast job, very knowledgeable. Don't guess and make a bigger mess, just let these Geeks do the job. Very efficient, answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed defective tv and installed a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys done a great job putting up my large tv on wall

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient & knowledgeable. Nice job overall. Will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast, experienced and friendly service technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and experienced. He informed me of all the things to consider when deciding where to hang tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice solid TV wall mount stand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice solid wall mounted TV stand. It has plenty of movement to situate your TV angle to your liking!

    I would recommend this to a friend