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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and knew what they had to get done. Very professional crew. They guided us through the use of the TV and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation service is a good package for the money. Crew knew what they were doing and did the job in a timely manner. I will use this again for my next TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and friendly. Never had an issue with geek squad and doubt I ever will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that were out to mount my tv were very efficient and knowledgable about Best Buy products and services. They set my tv up and showed me how to work the remote with the different apps.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abby that is with the Geek Squad mounted my new TV and she was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD HUNG MY TV PROPERLY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad members were efficient and got the tv hung as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The two technicians were fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were they professional and quick, they helped us with our other Best Buy purchased tvs. They were full of helpful information on how to set our systems up. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tech agents work is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents were wonderful. Very good at what they do. They are well worth their money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad --Jason and Lindsay are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Lindsey were so patient with setting up the new TV and showing us how it works! Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Very informative on the products. They showed me how to adjust and everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents best service anything you need they will get it done

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    A very experienced installer came

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a third party former employee install my TVs. He did a great job installing, setting up the TVs, and showing me the different features. He seemed pretty knowledgeable and didn’t rush the installation process. Best Buy has a solid team of tv installing crews.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT job by the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to install our TV above the fireplace; I thought about doing it myself but instead put it in their hands. I was also protected if anything were to happen day of or if the TV had troubles in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy with the installation. Vwry helpful with showing the features on the Television

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Disconnected TV and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done in a timely manner. Very curteous and professional, wore their masks, paper sleepers . Disconnect the TV and mount from wall . Thank you for a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An A+ for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and worked quickly to get us set up. He was courteous and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung T.V.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Highly recommend. Would buy again. Geek squad did a great job mounting and setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hilarious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the TV quickly and securely. They made me laugh and showed me some secrets about my TV that I wasn't shown on the previous installation. Love Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on time and put my tv up on the wall, programmed it, and make sure to answer my questions before they left with all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation for Samsung Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Kind. Polite and was flexible with a quite difficult wall mount. They were able to adapt to the type of stone and mounted it in a great way

    I would recommend this to a friend