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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men mounted 2 TVs for me. Polite, efficient, answered my questions. Both TVs were hooked up properly immediately. Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy, worked right immediately. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out were very professional and fast to set up my TV and sound bar. They walked me through how to use the features and optimized both items for performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system, should've gotten an electrician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system, and the technicians who came were really friendly and considerate - cleaned up after themselves. My only negative is it doesn't obviate cables showing down near the floor, just from the TV to the floor. I misunderstood and instead should have had an electrician mount a box where I wanted this to land

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Would use them again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were funny, professional and kind all in one. They got the job done and were pleasant to have in my home. Would definitely use them next time I need something done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional on time service. Techs installed the equipment efficiently and made certain that I was proficient in operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Personable and Helpful Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fantastic. Hung TV above fireplace, with perfection. Explained TV functions. Very happy with install and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service well worth the extra money spent on both TVs that I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    gvt10520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation perfectly but they forgot to set up the original TV and I still haven't got it working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD DID AN EXCELLENT JOB MOUNTING MY TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an excellent job mounting an setup of my mount, soundbar and TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV was installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted nicely and quickly. Joe, the installer was friendly and efficient. I would recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did very well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fine job and showed us how to use the tv and the streaming issues also. So far all is good, and we are enjoying the machine

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG OLED was mounted in no time. Very quick and efficient installation by the Geek Squad. They also removed the boxes and tested the TV for us. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable, more than I expected. They were very respectful of my lack of tech knowledge and helped me understand all the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Office TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our office television's was excellent. They were professional provided great insight and suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We had problems setting up the appointment with ge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything that I asked. They were very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have use the service & the techs were great both times! Communicated when they would arrive, were on time, worked efficiently. This time there was a defect in the tv & the tech noticed it right away & called the store to arrange for a replacement. He immediately drove back to the store for the replacement, came back & installed it. I was very surprised they didn't make me schedule a new appointment for that. The tech was very helpful showing me the settings & even helping me setup my Hulu & Netflix apps. He also made some recommendations to increase the internet performance of the tv which worked and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always makes it look easy and they are in and out with ease when putting my TV’s up. I highly recommend letting them install so you can get on with your day and do other things.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in set up the new TV, went through how to use the remote programming, made sure it all worked. They were in and out in a half hour. Too easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation done professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mounting bracket on the wall and attached the TV - very impressed with the process and their work.

    I would recommend this to a friend