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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work. Good at what they do. Neat and tidy. Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew was awesome, polite and very efficient. They worked together and got the job done.. They didn’t waste time and I was very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came were great! Did a good job, were super nice and knowledgeable, very friendly and efficient. Gave general suggestions about set-up and then paid attention to my decisions and made sure to set it up how I wanted. Then walked me through everything after the set-up to make sure I understood all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    People who moumted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came were fast professional and amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys arrived earlier than planned! Installing was a breeze, and I forgot to order a mount but luckily they had extras. They made several great recommendations for accessories and protection plans.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and connecting all components correctly and very very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if you have TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key thing here is that I have the annual TotalTech membership. That member ship costs up to $199 per year. This installation package itself costs $200, so if it basically pays for the membership. Delivery and install was truly great. Geek Squad assembled by mount (which I actually did not get from Best Buy), mounted it to the wall in studs, mounted the TV, and ran all the tests and checks on the TV. They were in and out in just under an hour. This was WAY worth the price of my TotalTech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of installers arrived. Needed to have at least 2 for the size of the TV. Installer was familiar with the mount and installed it very quickly. TV is up and on wall. Worth the charge not having to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The only way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do and worth everything you pay them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. They were extremely pleasant. They took the time to set it up and explain it to me. Definitely worth the setup fee! Highly recommend not doing it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and helpful through out the process. They offered great ideas for future purchases and service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Recommended height and confirmed with me before installing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and demeanor throughout. Arrived on time, mounted the TV and had everything working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in getting everything done in a timely manner and just the way I wanted it. They make it look easy so keep it simple and let the geek squad do it for you. So worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad install tv hangars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely knowledgeable and helpful. Their work was very good and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sergei and Chase provided great service. Very pleased with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen asked our preferences for the mount and then did it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad - TV Connect and Mounting - Pefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job. Quick and very professional. I bought the annual service plan, well worth the month.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Delano

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delano was GREAT!!!! Knowledgeable, professional and helpful in all aspects of the work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is perfection. The tv they set up for us is centered and level. They measured to total perfection. They were quick and cleaned up before they left. Amazing how the crew worked so good together!

    I would recommend this to a friend