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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2817981182

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raphael and the in home service team were great. arrived early and completed the installation and setup of a 70"" LG tv to my existing home theatre. love it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, connected it to all my devices and surround sound system. They showed me all the features of my television, and we’re courteous and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks at your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, clean (wore booties into my house as well as a mask) and very professional in answering a few questions I had regarding my new t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the TV perfectly and connected my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in clutch and mounted our tv to the height of out liking as well as ensured that the tv was level

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Recommended height and confirmed with me before installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent. Efficient and took into account my thoughts and offered his own expertise

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Home Theater Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    proffesional installers, right on time and work was completed with a high level of detail and consideration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, John and Tom arrived ahead of my scheduled time slot. They did an excellent job mounting the QN65QN85C to my A/V stand, leaving the perfect amount of space for my center ch Def Tech speaker. The installation and set-up of my system to the new TV was perfect. They were friendly, fast and thorough. Thank you GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Members were great - but value not all there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $130 + tax for this service and the members were kind and nice and got the job done, however I would've expected wiring and setup for $130. they found studs in the wall, drilled the mount, and mounted the tv. had me confirm the tv worked and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LANAI TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dize for our lanai! Great picture during day or evening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my house that day to remove my old tv and install my new tv were highly trained friendly professionals. They explained everything that they would be doing with the new installment and it took them no time to have everything completed and running. Once the tv was installed and hooked up the agents went over in specific detail how the tv and remote worked. These guys went above and beyond explaining everything and can’t thank them enough.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional team. They answered all our questions, and finished the installation very timely.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two were fantastic! Quick, friendly and expert service. Helped with all the explanations and recommendations. Two major thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was absolutely awesome. Great personality and easy to communicate with. Made sure I was satisfied with the final product and assured safe and level tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came on time & mounted my tv perfectly over the fireplace..very cooperative & understanding .I am very pleased with the service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In home service for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service provider went above and beyond in connecting TV and installing wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek dead was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and helped me figure out the right tv mount to use for my space, they made the whole process easy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grease guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amr and Brandon and Rich were fantastic!! Excellent installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't so how excellent of service that I got from Geek Squad technician Thomas. He and his partner went above and beyond of what was expected to get the job done.

    I would recommend this to a friend