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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians, David & Jason who hung the TV said it was very easy to install. We are very happy with our TV hung over our fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick delivery and seamlessly installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy guys where extremely professional. Quick delivery and seamlessly installation

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad are cExcellent..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes the Agent from the Geek squad were Excellent. and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a terrific job. They were friendly, efficient and careful not to make a mess. I was very impressed with their knowledge and helpfulness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation but confusing training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked very hard and creatively and even moved furniture to mount my tv in a good spot when we unexpectedly found brick behind the plaster. But when 2 came for extra training, one was very clear and patient with me as I made notes, but the other kept interrupting to say,” You can also do it this other way “ so I ended up very confused and disappointed and will have to call or request another session with one person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Live Sports.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture.Really great if one likes sports.No glare.Mounted 65 inch on my wall with the 49 dollar bracket.Geek team did great job installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to my house to mount my TV and install my soundbar were on time, courteous, efficient, and they listened to my needs - so overall great, professional service. I would recommend using Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad to have it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do a great job of hanging displays on the wall. You should not even consider doing it yourself, especially if the display is 65" or larger. If you mess it up, it's on you. They won't mess it up, but if they did, they'll take care of everything. Set yourself up for success by making sure they have a place to park, you have a path from there to your wall and you hang around to answer any questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My request was handled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad was timely, clear and my need was met. I didn't give it 5 stars because there were long holds between activities and I was muted consistently during the call.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Convenience of having installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie is the best and an expert in what she does!! Also, she is very knowledgeable in her field. We always request her when needing installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Recommended height and confirmed with me before installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was, quick and he was very clean. He took is time an showed me what the TV can do an how to use remote. He did his best to make it look ascetically appealing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative For Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service that the gentlemen performed with my tvs. Also, I appreciated how they kept me informed as to when they were getting to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man team did an excellent job of a wall mount of our new tv and concealing the wires

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The geek squad were very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional & explained everything they were doing. Very nice guyd

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In home service for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service provider went above and beyond in connecting TV and installing wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with ease. Couldn’t ask for anything else!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    well done, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew exactly how to mount wall bracket and set up TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came to our house was very professional and friendly. He showed me how to work my television and did an awesome job with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad wall mount of 58 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous, definitely recommend letting them do it with all their experience and guarantees

    I would recommend this to a friend