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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another great job mounting my tv. Arrived on time and did a flawless job of mounting my television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about paying $199 to mount TV to the wall and set it up, but I am really happy I did. It was a lot of measuring and took awhile to install, so I think the $199 was totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For those who aren’t handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV is very simple and I really wanted to do it on my own. I had my mount purchased separately and watched numerous YouTube tutorials. Took me two hours to figure things out and still wasn’t confident enough to make sure I don’t damage my 65” TV These guys came in and finished the job perfectly in 15 min. Cleaned up everything and were very professional. Yes it seems like $150 is a lot for their 15 min worth of work but you’re paying for professionalism and experience. IF YOU ARE NOT HANDY, JUST PAY FOR IT. Worth the $.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agents, quick service, definitely worth the money having a pro install your TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK squad overall great job mounting & set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did very good job overall. Mounted smart our new 75" smart LG tv & got it logged in & set up to internet & streaming services . .&Gave us very brief overview on how it worked & the remote.. (Maybe would have like alittle help getting started with Google assistant that works only fait for us on this Tv, but overall they did great job with set up) Also hooked up LG 5.1.2 atmos sound bar via optical cable. LG sound bar sounded great on some setting, but very poor on Ai setting & other setting.- they had no insight as to why . They thought might be bad sound bar , so i exchanged for new one & same thing; ..but since good setting sound great, i overall happy with it . dolby atmos not impressive on this sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job in a really quick time. Very professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were awesome! Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were phenomenal. Very helpful. They were professional and very fast. They arrived when they said they would, and it was done very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. They made sure the TV was exactly where I wanted and made me comfortable through the whole process. Very impressed and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super helpful and supportive and they knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad at Their Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team was so helpful and knowledgeable. Polite and willing to do whatever I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out and installed all of my stuff were very professional and knowledgeable. A great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time with call ahead notice. The two man team was well coordinated and efficient. They wore masks, we asked but they did not require us to mask. They moved our old TV to nearby room. They did measurements quickly and efficiently answering any questions we had. After placing the TV they instructed us on use of remote, showing us some shortcuts and syncing TV to our services. Very friendly and experienced which made this a painless experience. We have been extremely satisfied with the tech package purchased several years ago and highly recommend it friends and neighbors.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and mounted both TVS in the living room and bedroom by himself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were professional and experienced. Very quick install and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works great in my sons room for his 50” TV! He is very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad did a excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great, fast and excellent job putting my tv up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Pros and be safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professionals in their approach to the TV install and mounting. Mounting was critical to making the whole project a success.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tv well on the wall and helped for the tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great - I was notified when the individual was on the way to my home and they arrived within the expected time frame. The work was completed quickly, requesting my input as needed. I would use the Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew, excellent and professional work. I would recommend.

    I would recommend this to a friend