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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is great. The technicians did an amazing job and really took their time to make sure it was set up the way we wanted it. A++++ Service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, Everything looks amazing. I got this service for my beautiful daughter and si was so happy with the the results

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agents, quick service, definitely worth the money having a pro install your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe his name was Josh. He was extremely professional and knowledgeable. Also, had some great suggestions for some other tech issues that I have. Some of the best in home service I've gotten.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional..very ongoing person talking and happy doing their job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and it makes viewing so easy. The installers from the Geek Squad did a great job and were on time and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very knowledgeable and professional and answered all my questions and gave guidance on usage. Mounting and set up was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job mounting/connecting my TV. They were very safety conscious, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85’’ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 85’’ Samsung to replace an older projection tv. We could not be happier with the purchase. Great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed and configured my devices quickly and efficiently. After the install, things looked perfect and I was able to start enjoying my TV immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad are cExcellent..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes the Agent from the Geek squad were Excellent. and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within time window. Cleaned as they installed. Hauled away trash, one negative they took additional screw kit that came with the TV mount that I purchased after advising them to leave the box. No one reached back out to me after 2 attempts to contact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV outside on brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. They installed this TV outside, on brick. It was like easy-breezy to them. They're the best!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy 8k TV installation new model that the guys were not familiar with. Didn't have all the necessary parts on their van to complete the installation. Had to read the instruction booklet myself to understand how to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and good service great install very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They installed my 75’ tv the way I wanted it. Showed my wife and I all the quirks and features. Very friendly staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Zack Sands, Thank uou.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad, Zack Sands and assistant, Excellent, installed our new TV perfectly over fireplace as requested and connected all.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent team installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job and were very professional. They performed their duties in a timely manner and cleaned up the area very well,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and mounted both TVS in the living room and bedroom by himself.

    I would recommend this to a friend