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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Better than Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He communicated his arrival time accurately and professionally. Did a wonderful job mounting our tv’s being mindful of our new wallpaper!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad showed up on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job mounting my 75 inch tv above mantel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick an efficient only downside they were a little late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new LG 65” with great results. They answered all of my questions in a way that I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and knowledgeable. They took the time to explain what they were going to do and offered me different mounting spots and what our preference would be They got the job done quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both of my tv”s quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 2 TVs as my monitors & calibrated both for my computer. I connected my computer to the 2 tv monitors. They waited to make sure I was comfortable with the height of both TV monitors & worked properly. At the office I have 2 monitors & since I’ve been working from home during this pandemic, I could no longer survive working on a laptop. Great Customer Service!!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quite respectful and were very careful in mounting my TV. They ensured it was the exact height I wanted, that is was level and that the connections were correct. They set up the TV so that is worked with all my devices including making it possible to work the entire system from my Apple remote. Kudos to them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting the tv , and making sure it was safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great communication with the app to let me know when the technicians would arrive. Then Bradley called to let me know they could come early, YIPPY SKIPPY! They were professional. skilled at mounting my tv, taught me how to work the tv remote. Such kind and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" nano cell install and mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my 86" nano cell tv eith perfection. The two gentleman were professional and very respectful not to mention very quick. I even double checked the mount with my level before they mounted the tv because they mounted it so fast. They were spot on. Great job and I would definitely have them back out.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very quick professional and pleasant. They were on time and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75.5 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installment with Best Buy is always amazing. Use everywhere I go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They left loads of unnecessary and unwanted cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did mount the tv that I payed for extremely well. The bate and switch on the other tv was not very professional. 100 from one guy then the other guy 150 CASH. and it is too high even though he said that height would be too high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge and his buddy I forgot his name were so professional in unboxing neatly the 85” Samsung TV as well as transporting properly and mounting securely and setting it up evenly. They also wore shoe booties upon entering the door and follow safety Covid Precautionary Measure like masks and gloves and disinfecting hands frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Hung three tvs for me and did a perfect job. Cleaned everything up before they left. Solid crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82” TV Wall-mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived earlier than expected but called first to let us know. We were replacing the console/cabinet below tv with a new one. We were going to carry Old one to garage But Squad stepped in and moved it. Their work was quick and perfect. They vacuumed as they were drilling so there wasn’t a lot of dust, clever. The entire experience was perfect. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend these guys enough! Fast, efficient, and very helpful all the way around. They did a fantastic job and were very friendly answering any questions I had. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek's are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Fast and safe very professional guys. !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, affordable. Just let BestBuy do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy/geeksquad mount my 65" TV on the mantle above my fireplace and they did a superb job at a great price, easy to schedule, the guy was super professional and informative. Couldn't ask for a better service with this honestly. Still holding strong to this day and I got a swivel mount so I can move it around. Very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theybdid a gr3at job. Communication was great, they mounted the tv when i wasnt home (gad it marked out amd someone else watching the home). They threw away my tv box which was well intended but i was actually trying to save, but i appreciate the thought.

    I would recommend this to a friend