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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 38,694 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job , just where we wanted it, timely the app let us track the progress of the installation crew… aweso e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installing my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected It to all my devices. He was kind, patient, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and knowledgeable. They took the time to explain what they were going to do and offered me different mounting spots and what our preference would be They got the job done quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logan is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan was amazing. Professional and was able to answer my questions in a way I could inderstand them. Top notch dude!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early. Was skillfully installed. Technicians went out of their way to do a professional install and very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV with mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. No mess. Good clean up. Work completed within half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They left loads of unnecessary and unwanted cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did mount the tv that I payed for extremely well. The bate and switch on the other tv was not very professional. 100 from one guy then the other guy 150 CASH. and it is too high even though he said that height would be too high.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roman installed the TV and soundbar. Did nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful, informative, professional, courteous, and efficient. Was careful to make sure TV was in a location (height on wall and distance from sliding glass doors) that worked for visibility and would not get bumped into when using the balcony. He also reviewed the features of the TV and made sure the startup settings were completed. Overall a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Media Room TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good system, met all expectations in my media room. The installation from the Geek Squad was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neat and clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had televisions installed on plaster walls. Technician was very knowledgeable and did a clean job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came and walk mounted my TV. They were professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they we’re great! they can come and do it again next time

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Glad I used them…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Daniel was a wonderful, knowledgeable professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great communication with the app to let me know when the technicians would arrive. Then Bradley called to let me know they could come early, YIPPY SKIPPY! They were professional. skilled at mounting my tv, taught me how to work the tv remote. Such kind and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a shout out to Clint and Skylar, Geek Squad installers for the awesome job they did installing the tv mount and tv. They put the 82 inch tv on the wall in the exact spot that I wanted. Very knowledgeable and professional technicians. Definitely will use them again and recommend they to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel and Christ installed my 75 Tv on the wall. I really love their work,professional and knows what they doing. Thank you guys, I really appreciate you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 Inch Samsung TV tilted by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount foe the tv allowed Geek Squad to install and tilt the 77 inch sceen a bit. I felt I was right there at the UFC fights!! It looks amazing and was done very professionally!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely,efficient, thorough and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happy with their team installation. Would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    45 minutes- up n running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job handling my install and most importantly- setting EVERYTHING up. Will use them again.

    I would recommend this to a friend