Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv and set it up with no mess and was in and out in 30 minutes or less. They were very professional and paid attention to detail. Very satisfied !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Handicap customers need additional help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Wishy Washy” on types of services rendered. Inconsistent. The television was mounted according to location I request. He offered to install something for a means of getting TV to electric outlet. Why didn’t he set up the Roku, when asked? I am handicapped, can’t walk.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly and knowledgeable, helped with set up after mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew did a fantastic job mounting our tv to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    new u8h 75" tv installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came, hooked everything up, mounted everything level if not a little off center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV Units, went back to store to get a universal stand, Great Service overall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did their job quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient and helped set everything up including my soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, professional team came to house. Did efficient job in quiet fashion. Made suggestions as to height of tv and Cable length. Very neat and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One of the best services!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, very considerate. They actual check to make the setting were configured to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung TV & mount that I purchased. Delivery & installation was seamless. The young man was knowledgeable, friendly, respectful & willing to answer any questions that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Premium mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium mounting for your extra large TVs is great. I love that it was a easy install and all the features with the extension until and swivel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad television installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came to install my new television came on time and got right to work! She kept me informed about what she was doing all through the installation process! Work was done professionally. Tech made sure installation was done neatly and cleaned up after the installation. The technician explained how to program the system and didn’t leave until she was satisfied with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 65" OLED TV in my Media Room. Geek Squad did efficient job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Kind Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unsure of the height I wanted to hang my 65 inch TV. The installer was very kind and showed me what all of the different heights would look like. The final result was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up and removal was exceptional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who did the installation was excellent. They were very professional along with knowledgeable on the set up for my new LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV on wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the TV perfectly and connected my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional everything was perfect after they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent pros!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, punctuality, skills, and expertise when they dismounted and then re-mounted our rather large TV as we just moved. Explained and demonstrated everything. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a terrific job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I've had getting someone to come to my home and take care of something. The folks were professional, they communicated very well, and they explained how everything worked once I had my new 85" Sony TV, Sony 4k blu ray player, and Roku stream bar hooked up. They called the day before to let me know when they expected to arrive. They called the morning they were coming, and they worked quickly and efficiently. If you need help getting your new TV installed, call these guys!

    I would recommend this to a friend