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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite, thorough, and knowledgeable, from putting the "shower caps" over his shoes, to mounting the new TV on the wall, to answering my questions and finally seeing a clear picture on the TV, he was fantastic! Thank you so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth experience, showed up on time and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad actually called and let me know they can arrive earlier if I wanted which worked out great, very fast, clean and professional installation of my tv wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was absolutely the best installer I have ever had - explained things well, took care in how he handled TV and did an outstanding job - cleaned up afterwards - A+

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any TV larger than 55”. Watching two guys who mount these everyday was so much better than trying myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were professional and very thoughtful about my home and doing the job to get the best possible result. I was lucky to have these two guys. I hope they get a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah Joseph T V mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to the service I received from the guys, they were so knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos installed my TV beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was TERRIFIC installing/wall mounting my TV. He was extremely professional & his work was EXCELLENT! And the Samsung TV is great! I am very happy with my purchase & Best Buy’s home service. I am a very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent. Efficient and took into account my thoughts and offered his own expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great people and excellent customer service. easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all devices. Gave instructions on using the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philip and Alex performed a fantastic professional job installing two televisions and sound bar. They assured the installation was exactly as we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installer's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted hooked up know there stuff thanks could not do this with out you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents came in on time before Christmas and mounted TV and Soundbar and made sure it was working properly and examined how to use all remote and Smart apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed it on my own. They worked quickly. They helped me set it up to work by remote and answered all my questions. I couldn't have asked for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. Very good result as well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New tv for my new room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman who installed my tv were very professional and did a awesome job and explained everything to me. Highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in color and easy to operate plus i like the remote control is solar so no batteries required

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an excellent job of attaching the tv to the existing mounting bracket. They had all the right equipment..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mounting experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick and professional. Left no mess and we're even helpful with recommendations on the best place to mount the tv.

    I would recommend this to a friend