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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted tv with a movable arm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service & they even returned to tweak a minor concern. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly. They were rushing through because they had a busy day and had to come back to plug my devices back into my TV. They also wouldn’t hide my cables in my drywall when I was told that was part of my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LANAI TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dize for our lanai! Great picture during day or evening

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV and the Geek Squad installation service. Great people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was amazing. They came out as scheduled and mounted the television on the wall with the cables hidden. We cannot be happier with the service BestBuy provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and technicians. The way to go is ALWAYS the GEEK SQUAD for installation and technical advice. Outstanding !!!! Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional & respectful. They connected my devices and explained all options I had. They mounted it perfectly. Would absolutely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and setup my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all parts and settings

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my TV installation above my fireplace. There was one gentleman that did it. He worked by himself, and he was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superb work ethic! Extremely knowledgeable. Expertly timed. Arrived to the minute. Courteous and safe to the max.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grease guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amr and Brandon and Rich were fantastic!! Excellent installation

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional..very ongoing person talking and happy doing their job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv and sound bar. Great jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They installed my 77” tv and sound bar. Very efficient and clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad met our high expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad technicians were prompt, efficient, nice and conscientious - making sure to leave the area clean of the packaging material when they left

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad are cExcellent..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes the Agent from the Geek squad were Excellent. and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job, very professional, very clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents mounted 70in TV, found wall studs without difficulty and in and out quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and funny. Really enjoyed having them in our house. They installed it pretty quickly and collected all the debris as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks were knowledgeable and did the installation in record time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always sets the best standard when it comes to ordering a television granted I had to wait for a little bit to get it in, but once the product came in, everybody was very professional to set up as Kwik and the installers were very informative on information

    I would recommend this to a friend