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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to mount TV on our existing swivel mount, saving +- $150,00 He was very efficient and pleasant. He is welcome at our house anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, On-Time Performance & Efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my TV did a great job. Quick and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work, it took less than 30 minutes to complete yes I would recommend Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad did a great job installing the tv on the wall. Excellent work, professional and asked great questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good mounting job, can't recommend enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 77" Sony TV mounted. They basically showed up on time, did a stellar job, and very little was requested, quick and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was fast and easy. Their expertise used a system that I never would have thought of. No fuss, no muss, and best of all no aggravation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an excellent job. Very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad efficiency!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install and set up TV…fast, efficient, and answered all my questions…… HIGHLY recommend the geek squad…well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad knows their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Had it mounted in great time with no problems. Glad we had them do it, we wouldn't have been able too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed so quick and the geek squad is so n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure it connected in my internet and show me how to use the tv.good service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A "must-have"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind installation and support. Clean process from head to toe. Most techs are superior minded and carry an array of add-on items if needed for your mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional and courteous, they took little time and let our house as clean as they found it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agents did a great job mounting my TV and connecting my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick effecient and very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    T.V. install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting your TV installed by Best buy it was a great experience not only professional but they were on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was informative and perfesionall during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed defective tv and installed a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geed Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two guys were amazing. In and out in just 30 min I have my tv connected and mounted to the wall. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents took down the older TV, put the mount up and then mounted the TV, Completed set-up.

    I would recommend this to a friend