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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful. I highly recommend geek squad to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did an excellent job mounting my TV, surround sound system, power source, etc. They were extremely friendly and cleaned up the mess! Great job to both of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very polite and professional. He arrived on time after calling me to let me know he was on the way. On arrival he was very respectful and was aware of what he was supposed to do. He removed the old tv, transferred the mount, and reinstalled the new tv and set it all up with the remote. I would definitely recommend Best Buy to anyone needing new electronics or appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, timely service. Professional install works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV mounted on a wall bracket system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a great job on connecting my new TV to a wall mounted bracket. They tested everything before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, arrived on time and installed it quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and mounted all the TVs quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an outstanding job mounting my TV, hooking up the satellite speakers and sound bar, and walking me through the TV settings and remote functions. Glad that they did all of it instead of me!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Connected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not connected to the wall, it’s on top of my system where I wanted it. Joel was amazing, he made sure I was correctly connected to everything and I had a lot to synchronize together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very efficient. He did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not only did a great job mounting my TV, but connected my DVD and my cable box with no problems. Everything worked great the first time I turned on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went out of their way to find a solution for an issue we did not foresee. Also, they took their time to explain the remote and TV setup features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad men were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job setting up. Gave me great instructions on using tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were fantastic. The cleaned up well and made sure they explained what they were doing and how to use the new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad team rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and the Duluth crew were wonderful! Knowledgeable, efficient, punctual and completely set us up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Mounted the TV in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional and knowledgeable, what more could you ask for. These guys did an amazing job and answered allnof my questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion Wall mount & TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted an existing TV to a wall with plumbing behind the wall with a full motion wall mount we purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellance in Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, expert in the installation of product, provide much needed education on how to operate the product, even though COMCAST, due to a phone number typo made their ability to connect the service delaying these poor installer an hour of their time to connect the tv!!!! COMCAST SUCKS!! Kudos the Geek Squad installers!! SylviaL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Diehard !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Sony products, since I can remember, the quality of this TV is insane, Sony is the bomb, just upgraded to this 85" X85K, from a Kdl-60ex645 Sony Bravia that was 10 years old, and never had an issue with it, just wanted an upgrade, I have it hooked up to a strong Denon AVR, with decent speakers, and now have an IMAX Theatre in my living room ! The 4K content will blow you away, Buy this TV, you will not be dissapointed !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the TV, hooked it all up & gave me a tutorial. Excellent service.

    I would recommend this to a friend