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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad a must have for larger TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to do our mount were great. The showed up on time were very clean in their work and even with an older home and above fireplace mounting situation figured out a safe and secure way to get my TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had a lot of work to do and they got it done in a timely fashion on Christmas Eve!! Set up and clean up was quick as well!! Will recommend these guys to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Premium TV Mounting (TV Connect and Setup) was awesome. Technicians were professional, friendly, and helpful. The install was done with very little damage to the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were professional, took their time and answered our questions! They were very informative! We have not had any problems since they did this install 18 months ago!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunny installed my new mount and tv quickly and efficiently and then cleaned it all up. It looked as if it had been there forever. I would hire them again in a minute!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad - TV Connect and Mounting - Pefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job. Quick and very professional. I bought the annual service plan, well worth the month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with and very good and what they do! I would definitely work with them again to mount more TVS

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great experience with the Geek Squad. Agent Issom and his partner expertly hung my new tv and gave me a tutorial of how it works. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation done professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mounting bracket on the wall and attached the TV - very impressed with the process and their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT JOB..NO COMPLAINTS..WOULD RECOMMEND AGENTS NAME WAS JASON

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV on a Brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Technicians who were part of Geek squad were experts in what they did and did it so cleanly without any marks and did it so efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another great job mounting my tv. Arrived on time and did a flawless job of mounting my television.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Office TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our office television's was excellent. They were professional provided great insight and suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my TV installation above my fireplace. There was one gentleman that did it. He worked by himself, and he was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devonya Williams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thank Best Buy for assisting me shop for two Samsungs TV's. Our family members just love it. I thank the sale representative for assisting us in selecting a very good quality TV. She was very knowledge of the Samsung products. I have purchased many products from Best Buy and plan to continue buying products in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Horrible installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV on the mount and mounted to the wall but the TV is damaged (one side darker than the other) and they never noticed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, zip tied surge protector and cable box to tv mount, cleaned up! Awesome job! Matthew did a great job! His assistant too!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our large tv on the bedroom wall, were clean, professional and knowledgeable. You can't go wrong with the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They have the skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few TVs mounted from geek squad. Every time it’s been a great service experience and I’m always happy with the work in the end. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and helpful through out the process. They offered great ideas for future purchases and service.

    I would recommend this to a friend