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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Samsung Frame Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Professional, Great install of our 85 in Samsung Frsme TV - Looks great -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, John and Tom arrived ahead of my scheduled time slot. They did an excellent job mounting the QN65QN85C to my A/V stand, leaving the perfect amount of space for my center ch Def Tech speaker. The installation and set-up of my system to the new TV was perfect. They were friendly, fast and thorough. Thank you GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t write good English so I can not say much.. but I tell my translator . The service was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and got my TV up and everything attached very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional work. I will use them again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had the geek squad install and mount a 75 “ TV on this mount. It was worth the money. Safe and reliable with locking mechanism. This TV is not coming down with this mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time, even called before he left the store. He was very polite and professional. Very efficient. Cleaned up after himself and brought in a helper when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    They messed up, but also redeemed themselves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, they mounted my TV too low on the wall...I was left with 4 large holes and the imprints of the mount. That really bummed me out. But, as they were applying the mount to the TV, they informed me that the mount we had stuck above the TV. It was one of things where you don't know until you use it. They tried everything to find a solution with that mount, but ended up finding a different one that was available in store. They actually went to get it and bring it back during that appointment, which was awesome. It looks good up on the wall (had to patch and paint over the holes...which I still kind of see). But I liked that they helped out with that 1st mount's issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad and Total Tech support, they are friendly and professional. They make installation and configuration very smooth and stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thankful for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they were able to help with finding the best location for the TV mount. Super thankful for both of the employees that did the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and gave us a tutorial at the end. They were very patient in answering all the questions in a very professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad crew were prompt and very courteous.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with how well the two Geek Squad members worked together. You could tell they had installed many tvs as a team. They even hauled the box away!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and good service great install very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with ease. Couldn’t ask for anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite, worked quickly and left no mess. Definitely saved me a few hours of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mollie4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup team and delivery squad were friendly and fast. They made clear what to expect and left my home tidy. They arrived on schedule and communicated to let me know when to expect them. I would have liked for the soundbar to be included in the setup along with the TV, but hopefully, it will be simple enough that I will be glad I saved myself the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 3 tv’s and sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted three tv’s and did a fantastic job, they were courteous, friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent! Knowledgeable, friendly, honest, quick, respectful and were very patient with two senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very knowledgeable and polite guys mounted and set up my tv and receiver and got it all working properly. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad is Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, worked efficiently, had the tv hung up perfectly, and were done quickly. Also took the big TV box out for us. Great job.

    I would recommend this to a friend