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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs quickly took down my old TV and mounted the new one. They were quick and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents took down the older TV, put the mount up and then mounted the TV, Completed set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Holla ! Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very nice guy, he did a great job. I woukd recommend to all. ..............

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV just how I wanted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. From installation to setup. They even lowered the height when I thought it was to high. I would hire them in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great install of my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional delivery and installation of my 65” Samsung Series 8 TV. They arrived on time, were friendly and quick, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable service. We’re very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and demeanor throughout. Arrived on time, mounted the TV and had everything working properly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, Fast & Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was in and out in 30 minutes. Had me sit on the couch before hanging to ensure the perfect height. Professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men mounted 2 TVs for me. Polite, efficient, answered my questions. Both TVs were hooked up properly immediately. Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamless install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy, precise and quick install. Well worth the service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable team, timely communication and quick TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! We use them again. I have used them for several jobs before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 gentlemen were great. Did a wonderful job. Went out of their way to answer all our questions and gave us a lot of helpful advice.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tried to charge me twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals were 3rd party they tried to charge me twice and said they only accept cash or check. I didn't care for the Owner.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    TV Wall mounting was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time and was helpful and courteous. The job was done in professional manner, but the only concern is about the price which is very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profession, fast and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession, fast and clean. Don't think I can recommend more highly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad does add value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and mounted my TV and setup the tv - since it was a smart TV got it online with my network in minutes. Also went over the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One of the best services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, very considerate. They actual check to make the setting were configured to my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees came, discussed the plan of action, answered questions I had (including comparison of my purchase to other devices), were extremely quick, friendly, and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a busy person, it's completely worth it to have Best Buy come and install your wall mounted TV for you. The service was quick and our TV is beautiful perched on the wall.

    I would recommend this to a friend