4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING service. The crew was quick and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience with TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad successfully connected all my devices and were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and extremely neat. They were also vey polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted tv with a movable arm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service & they even returned to tweak a minor concern. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my mount very very friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work guys, you're the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected my TV to rhe mount so quickly and professionally in less than about 40 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where on time and did a great job. They knew what they were doing and included me in the decision on where and how high to mount. Great value and great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was awesome I will request the same technician for any future installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up TV stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, knowledgeable and more than helpful An absolutely love experience Thank you! More than exceeding expectations in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the LG OLED tv at Best Buy and got the service to have it mounted in our room. The staff who did the install did an excellent job. I got a reminder the day prior, a text when they were on their way. The did the install very fast, made sure everything was working and we know how to do the settings and use the remote, took away all the boxes and left the area clean. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys, Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my 65" TV were pros. They were knowledgable and a pleasure to have in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have had any better installers, very professional, knowledgeable and explained everything they were doing during installation. Very, Very satisfied with the quality of work they did.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tried to charge me twice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals were 3rd party they tried to charge me twice and said they only accept cash or check. I didn't care for the Owner.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Second tech was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was done better the second time around

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install technician, Ryan, was very fast, efficient, and friendly. He mounted my TV, set it up, and configured it to work with my cable box and Bose Soundsystem. Fantastic service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were respectful & kind. They each put slippers on when entering my home. They made me feel in full charge of how high i wanted my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and courteous. They were very proficient and worked together. I had two TV'S mounted and programed. I was hesitant about using this service but not now.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing, so kind and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work diligently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. They were polite and professional. They also installed my TV faster than I thought they would've.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional Staff very friendly, explained the entire process

    I would recommend this to a friend