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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation was fast and guys were knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome! We got 2 guys who really knew what they were doing. We are super happy! And they didn’t waste any time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great installation! Very knowledgeable couldn’t have asked for better. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents mounted and installed our 55" TV and connected the sound bar (optical cable makes this easy). They were friendly, informative and efficient. They completely cleaned up after they were done- floor (pieces and dust), wiped TV down, and removed all trash and boxes. They made sure to inform us of controller use and tv operating system settings and acclimated us to the overall tv system and sound bar functions. They answered all of our questions and it was well worth paying to have them professionally mount and adjust the tv and system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! They were in and out in no time and positioned my mount perfectly even with having to avoid holes in the wall from a previous mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a housewarming gift for my son. Great picture and looks good mounted over the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 TVs mounted and while one was not up to par, Best Buy went out of their way to not only make it right, but to reassure me it would never happen again. No Business is perfect and to me what matters most is the Accountability! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 65 inch tv with wires hidden in the wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient in the mounting of our TV. They were very polite and even helped me so with some questions I had about the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75” Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the installers about 30 minutes to get my 75” TV mounted. They walked me through the setup and took the box to recycle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two highly knowledgeable Geek Squad agent arrived right on time, talked me through the process, showed me where they wanted to mount the TV, and completed the process very quickly, efficiently and effectively. This is the second time we've used this service in the last 6 months, and I HIGHLY recommend it. After they completed the installation, they also cleaned everything up and gave me a great tutorial on how to use everything. The agents we had were experts in their field and also very kind and polite. I wouldn't hesitate to use this service for ANY in-home service need we might have in the future and I wouldn't consider another vendor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that comes to mind is that the people who installed the product were very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 75” hung in our brand new home and I’m so glad we did. We definitely needed “the pros” and they even moved it higher when I thought it was too low. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, clean, and efficient install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks, Geek Squad! Professional, clean, and efficient install. Wall hung with all power and cables in wall internal! Very happy with the Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tough task for where we wanted the TV but they got it done and it looks amazing. They were very professional and I will always have Geek Squad come hook up my tv whenever I get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounted giant TV. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free. They wall mounted a 98" TV. It's big.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job-quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology who installed my tv did a whole job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time. Polite. Efficient. Done in 15 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Polite. Efficient. Done in 15 minutes. Incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was great! They were knowledgeable, gave easy to understand information, set up everything and cleaned up when they were finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable service. We’re very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    WmLJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install was crooked. 2nd install is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job mounting my tv, connecting it and showing me what’s available for viewing!

    I would recommend this to a friend