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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad perfect home tv installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and Luis were exceptional! On time , courteous and very knowledgeable about the products and set up. They took their time and left no stone unturned to ensure I received the best service. So satisfied I referred two friends to the Geek Squad services. Highly recommended!! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV on our basement wall - rec room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were the best. Carmen knew exactly what she was doing! #pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas and Cameron(installers)were awesome. Couldn't be more satisfied with the mount I purchased or the service I received. My only complaint is the installation cost for the sound bar. I feel it's excessive, but didn't want to remove a star because the installers did such a fine job (Ignore the power cord in the picture. I haven't installed an outlet yet. Not their fault). I will be a returning customer. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and easy, the installers explained every step to me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast quick n great service love where my tv is mounted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quick and they are nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and they connected my all devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. I was worried it was too big but it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad, very nice people felt like they were family. They explained everything to me, and also asked if I had any questions.. Excellent service and helped me alot, I'm 65 so not up on all tech stuff. But the setting for tv and soundbar is like I'm at the movies. And hung it right where I wanted it. Great job guys will recommend you to anyone that wants this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made our new home whole again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless dismount and installation. Highly recommend for your next move. Thank you geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation went smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer’s were very knowledgeable. Attached TV mount and TV in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, helpful completing a perfect job installing a 77” tv on existing wall mount. Keyed into my internet & programmed everything & connected soundbar. All after removing the old tv. Couldn’t be more pleased with there service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very knowledgeable, kind, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It did take the TECT long to connect my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad TECT was very professional and polite. Once he installed my TV he walked me through setting up different Apps and devices on my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad employees were on time, they were very professional and easy to talk to. They answered our questions and helped us with a few things relating to our new tv purchase. The installation went smooth. Geek Squad is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalism from crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great and friendly. They were professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted quickly and precisely where I wanted it. Great work!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I’ve used geek squad to mount my big screen and once again they’re flawless!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a bang up job installing my A/V equipment.

    I would recommend this to a friend