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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    everything was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was mounted and all my devices were connected in a short time. everything works perfect. no problems what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed and mounted the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV beautiful picture the mounting is perfect. Great customer service Very informative

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Neat, quick, and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting process was fairly easy. Connected everything as I asked for it to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Your staff worked impeccably!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two TV mountings by your staff went very smoothly and proficiently. We have always received excellent service from the Geek Squad Staff, thank them again for us!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the television. The work was done quickly and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived promptly and were very polite and professional. Everything was set up perfectly. And they even cleaned up the debris. They set up my tv and showed me how to use it. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ! The best thing about Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and installed our TV quickly. We are very happy with their expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted the television and was extremely patient when I was asking all the questions. I would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, amazing job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, very professional, got the install done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly staff. Unmounted and remounted at new place. Did all in a single day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He installed my tv in a very responsible manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was polite and did a good job. Walked me through using my new smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having professional installation of our TV over the fireplace gave us peace of mind that it would be done properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung our tv. Explained everything to us and connected all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience. Excellent service: the installation was fast and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our TV were great. They worked quickly, answered all of our questions and gave us a tutorial on our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service from Best Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who came to my home were excellent and quickly mounted both tv’s and answered all my questions! Geek squad rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional team. They answered all our questions, and finished the installation very timely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. The two guys worked so experienced and came on time. I like how they did and advised. The final result looks awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Horrible installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV on the mount and mounted to the wall but the TV is damaged (one side darker than the other) and they never noticed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast, experienced and friendly service technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and experienced. He informed me of all the things to consider when deciding where to hang tv.

    I would recommend this to a friend