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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting of television went great. The technician made all the proper adjustments to make everything looked and worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! We use them again. I have used them for several jobs before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick friendly and informative gave some good advice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out and installed my TV above my fireplace did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who mounted my tv were very friendly, knowledgeable, and efficient. They answered all my questions and showed me how to use my tv after they mounted it. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They literally took 30 mins!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and polite. They knew what they were doing and handled my 85 in tv with a lot of care. Definitely recommend them for installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our television, even down to the little details. Nothing was left undone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome !! Major attention to detail and made sure i was happy . There was some confusion about my ceiling speakers , they thought i was gonna for sure replace them when that was not exactly the plan .. it was only of needed / ones I had didn’t work well . Think it was a communication breakdown befwwwn office and them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and mount camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and mount done good fast job well done .showed me how to see everything on my phone for my camera

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting the TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew came over and mounted 3 TVs. Two of the mounts were purchased from a 3rd party. They knew what they were doing and TVs look good mounted on the wall(s).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome and amazing. They did an excellent job mounting my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Most need visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for anything you want and not sure which one to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for tech users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this - so glad Best Buy started this - had tv mounted on wall at my mom's and it looks great. Going to be bringing in laptop as well as MAC. Got the Total Tech plan - love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and had my tv mounted quickly. Even moved the other tv and hooked it up in the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very professional and explained throughout what was happening and the best methods and stayed even when the WiFi set up was slow to make sure my TV was properly connected!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT JOB..NO COMPLAINTS..WOULD RECOMMEND AGENTS NAME WAS JASON

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very impressed with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good about the installers who came out and mounted this tv. They were so professional and careful. They made sure there was no mess and took their time to get it right.

    I would recommend this to a friend