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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Geek Squad agent who set up my new Sony 65 inch tv. They were on time and very helpful with my questions and showing me tips to help me navigate my new tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad top-notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was timely, courteous, and competent. The tv is in a perfect position.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and courteous. Excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation but did have a few addional cables and such that I had to buy which cost me quite a bit extra. I think I should have been informed of this beforehand otherwise was please with the quality and care of the install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and straitened up in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and extremely neat. They were also vey polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Prompt. Patient. Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the t.v, the t.v is centered and they took the box to recycling for me. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For those who aren’t handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV is very simple and I really wanted to do it on my own. I had my mount purchased separately and watched numerous YouTube tutorials. Took me two hours to figure things out and still wasn’t confident enough to make sure I don’t damage my 65” TV These guys came in and finished the job perfectly in 15 min. Cleaned up everything and were very professional. Yes it seems like $150 is a lot for their 15 min worth of work but you’re paying for professionalism and experience. IF YOU ARE NOT HANDY, JUST PAY FOR IT. Worth the $.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of installers arrived. Needed to have at least 2 for the size of the TV. Installer was familiar with the mount and installed it very quickly. TV is up and on wall. Worth the charge not having to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by Geek Squad installing new tv. They arrived on time and were very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Best Buy TV mounting service to anyone who want their TV mounted on the wall. They even carry recommended mounts with them in case if the one that you bought doesn't work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad did a great job installing the tv on the wall. Excellent work, professional and asked great questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted our TV were quick and clean. I especially appreciated that they wore shoe covers in to our home to prevent tracking dirt inside.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad lead was super knowledgeable. All I did was stand back and watch. They made sure not to damage the tv as long as my home. They cleaned up whatever mess they made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Extremely Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up was superb. The technician showed me a different way to route my soundbar and blu-ray player, due to the greater number of HCMI ports on this TV vs. my old, replaced one. He was extremely helpful not only with the physical set up but also the TV programming set up. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in set up the new TV, went through how to use the remote programming, made sure it all worked. They were in and out in a half hour. Too easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, timely service. Professional install works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, arrived on time and installed it quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and Craig were right on time and had our TV mounted on the wall in no time. Went over directions and was very upbeat and friendly but did not waste time getting us all set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t write good English so I can not say much.. but I tell my translator . The service was excellent

    I would recommend this to a friend