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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, pleasant, efficient and very helpful. They mounted my TV and set it up along with setting up our new sound system. They were great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great product, but the thing impressive me is their install service, very polite and professional, they even wear shoe cover before enter my house. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys did a great job hanging my new 85 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    This was the best experience ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and efficient. They mounted the tv and then set it up something I would have never been able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging tv Best Buy squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came was very knowledgeable and worked on it to get it right. Was a great finished product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was great. The two techs quickly and neatly mounted my TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worth the cost...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new TV delivered and mounted over the fireplace and they were very professional and did a good job - both of which are hard to find in this day and age!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job! All of my TVs are mounted with no wires showing. Everything is well places and secured.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The Geek Squad Guys are quick polite, and really know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, knowledgeable, respectful of property, helpful, overall awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were polite, professional and knowledgeable. In addition to mounting the TV, they setup the remote and everything I had connected. Outstanding! Best money I spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two folks were efficient, fast, careful, and knew what they were doing. Highest rating. I was so pleasantly surprised. They were helpful with arranging cables.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation clean work area. Great setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from the Geek Squad did a great job mounting my new 77" Sony TV and explaining all of its operational features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting went great. The apple box was paired to the new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED TV and LG soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-person Geek Squad were exceptional in knowledge. The set up of TV and speakers has produced the best sight and sound I have ever experienced. However, what this crew may feel is intuitive is not to this 78-year old consumer. I was left with a single sheet guide to the TV remote. That's it. No "product handbook' for either the LG OLED TV or the LG soundbar system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Best Buy Install of two Sony TV’s !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of installers. Arrived within the scheduled time. 2 sets installed without damage, cleaned up both areas meticulously. Both individuals were polite and knowledgeable of their task. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and personable. They wore shoe covers and face masks for Covid compliance. They reviewed all items to be installed with our new flat screen. Advised me of an additional charge for a non Best Buy accessory. Upon completion, all shipping boxes were removed and my home was was returned to normal with my new equipment. Discussed the location of the install and the optimal viewing height. Upon completion of the install all components were tested for functionality discussed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who install was good professional. They are amazing and install perfectly and it looks good on my wall for watching shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional. Would definitely recommend them.

    I would recommend this to a friend