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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and installing my new TV. Very pleased with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Qualified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly qualified. Did the job well and in short order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, polite, and very efficient. He showed me how to use the remote and what to look out for with the new TV. This agent was top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally great work efficient no complaints glad to get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help was on the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar was a pleasure to work with, he arrived on time with his supervisor and they were both so accommodating and got the job done. Very professional and Communication was great and the customer services was A+. Thank you for the great service! Tina.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad was professionally and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men, Andy and Erin knew their stuff. Very efficient, knowledgeable, each one did different things to set up mount and put TV on mount quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad on-site service professional and complete: installation over fireplace including new Samsung 65” TV, mounting equipment and soundbar, all from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care in mounting the tv, providing consult for best placement in my living room, how to use and adjust as needed, reviewing common FAQs and how to clean tv as well. in and out in 25 minutes - great service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out were absolutely fantastic. They did a awesome job and were all very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No one could have done it better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and unmounted my old tv in seconds and installed the new TV with absolutely no problems in not even 20 minutes. Completely happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers, very helpful, 2 great guys. Helped me determine the best location to place the TV. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad member could not have been any better. It was a GREAT experience. He got everything working and explained everything to my wife and I.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad (Victor and Kelsey) were very friendly and answered all my “senior” questions. Very pleased with setup of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors came and installed the tv efficiently and professionally! Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad we’re the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent service from Cameron and Rudy, who put up my tv in no time flat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very professional and knowledgeable. He was honest and service was prompt. Highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this story with us! We very much appreciate the kind feedback and are glad that it was smooth. Please let us know if there's anything else you need help with.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pat did an excellent job. Fast & efficient. Much better than my last experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Worth the price when they finally showed up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not showing up when they were originally scheduled, two guys showed up and completed a complex installation quickly and efficiently, far more quickly than I could have.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV / Sound System installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James L. from the Geek Squad was great. Fast and efficient installation and was very helpful and patient demonstrating the operation of my TV & Sound system. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Kudos To The Geek Squad and Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and tv mounting service us superb. Not only are the techs knowledge, but they're courteous.

    I would recommend this to a friend