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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Even with one tv broken, they got a new 1 that day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed , found a factory error and replaced it within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85’’ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 85’’ Samsung to replace an older projection tv. We could not be happier with the purchase. Great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two very professional technicians!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team worked as such, neatly installing wall mount, TV and sound bar. Programmed one remote for Cable, TV and sounder! Both team members were polite and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new 4k t.v and had geek squad do the install and they could have not have done better. they were on time and did a great job. Thanks for the help

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad makes everything easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service by Geek Squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad team was courteous, professional, and quick with the install. Could not have asked for a more professional error free install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service team was outstanding; they were really exceptional in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 200 I ever spent!! As always, the Best Buy staff that came to my home to install were the utmost professionals. They knew exactly what to do. Also, this is an incredible value when you realize everything included (please don't raise the price;) We were installing a 65 inch TV and the matching sound bar and sound mount. Glad I had purchased Geek Squad because there was a little balance issue at first that the Geek Squad handled so professionally and so easily. (I don't think they're called Geek Squad anymore).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and connected by Geek Squad. As always they did great job and explained everyhing thwy did

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my TV installation above my fireplace. There was one gentleman that did it. He worked by himself, and he was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad spent a lot of time fixing 3rd party contractors mess. Vey professional, courteous etc. I would recommend their services to anyone needing professional equipment installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgeable will most definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Constantine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did awesome. Kept in contact with me and worked with my wife to her satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very quick and professional in this instance. The two techs that came for this installation were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV on the wall and made sure everything was working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work, it took less than 30 minutes to complete yes I would recommend Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted on Brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was quick and done very well. The tech was super nice and explained everything to us before beginning as they were mounting the tv on a brick wall. The only thing I will say is we did not know there was an extra cost for mounting on a brick wall. So definitely make sure to always ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did fast and very good work. Explained everything they did , and hooked up game system and cable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound show up early very professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was quick. The servicemen were professional. They made a very hard job look easy. I have total peace of mind that my TV is safely hanging on the wall. Worth every penny

    I would recommend this to a friend