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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fabulous. That is why I buy there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and put the cords through the back of the wallboard and connected it below to the electricity. Very neatly done and I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers kept me informed as to that location throughout the day and the time they will be there. They were courteous and knowledgeable. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mounted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Installers were knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people did a great job. They were professional courteous very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came at time scheduled, mounted my TV, and did a very neat job. I might add they wore masks the whole time they were here.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saver very professionable and knowledgeable and ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saver very professionable and knowledgeable and extremely helpful with everything highly recommend there helping anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jayden Manu installed my new TV and I was extremely pleased with how patient he was in explaining the new process.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came in, on the time schedule and completed everything in that order.He’s very advanced to what he’s doing.Would recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and box and everything so far is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers took their time to ensure that the TV hung exactly where I wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and was very pleasant and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv set up and connection to all devices very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install I went very smoothly. Very knowledgeable associates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv in a very timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and connected my tv with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. 1st so quickly .2nd they're clean after they done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team mounted 4 TVs, set up all audio and connections, configured each TV and the remotes, explained everything and were very courteous and professional. EXCELLENT !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Holla ! Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very nice guy, he did a great job. I woukd recommend to all. ..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to my house was very nice and thorough. He taught me how to use my tv and set everything up . I was able to use it myself as soon as he left because he explained it well. I’ll definitely recommend him again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed at my house and the customer was excellent. The tv mount is working great too. Thanks again Best Buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Total Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job !!!!! Was neevous about this one because of the surface of my chimney but Best Buy tech made it seem so seamless! A++++

    I would recommend this to a friend