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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Keep it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in getting everything done in a timely manner and just the way I wanted it. They make it look easy so keep it simple and let the geek squad do it for you. So worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Premium mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium mounting for your extra large TVs is great. I love that it was a easy install and all the features with the extension until and swivel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and the size is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were incredibly helpful: prompt, efficient, and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who mounted my TV was professional and great. He did an amazing job and was right on time. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always makes it look easy and they are in and out with ease when putting my TV’s up. I highly recommend letting them install so you can get on with your day and do other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job completed by Geek Squad again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to our home was extremely friendly and knowledgeable. He took down the television that was being returned and mounted the new LG that we purchased. He explained everything to us and answered all our questions. He even attached the sound bar we had purchased from Best Buy a while ago to the LG remote. This eliminated us having a separate remote for the sound only. He applied all the adjustments and made sure we fully understood the remote. He also took our old TV back to Best Buy since we are Beta members.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and all devices. They were knowledgeable, courteous and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best squad ever! The technicians are very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made all the connections and explained what he had done. He also asked if I had questions or concerns

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed large screen TV on Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents professionally mounted and set up my new TV. They were helpful in every way

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire the geek squad now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the geek squad mounted my living room tv I was so impressed. They mounted it with precision, incredible expertise and accuracy. They programmed my tv and remote. I was so impressed I knew I’d use them again for any other tv mounting and this time I had them mount two TVs. One in my home gym and master bedroom. Absolutely blown away. One of the tv mounts I bought didn’t fit. The geek squad made a recommendation and even went back to the store to pick out the items I’d need with me. I have already recommended them to friends and family. They are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that comes to mind is that the people who installed the product were very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good mounting job, can't recommend enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 77" Sony TV mounted. They basically showed up on time, did a stellar job, and very little was requested, quick and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. They made sure the TV was exactly where I wanted and made me comfortable through the whole process. Very impressed and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and mount camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and mount done good fast job well done .showed me how to see everything on my phone for my camera

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me informed about their arrival time and showed up as expected. They were friendly and quick mounting our tv. Couldn’t be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. Very good result as well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Totally professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my three TVs and downloaded the necessary apps. They were courteous and professional. I couldn’t be happier with the service.

    I would recommend this to a friend