Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad efficiency!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install and set up TV…fast, efficient, and answered all my questions…… HIGHLY recommend the geek squad…well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no complaints. Don’t know how easy to mount because I used the best busy service for installation (also recommend).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They do LG style wallpaper !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy really stuck the landing on my Wallpaper TV install !!! Should’ve went with them first since the other two guys choked and didn’t show up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LBrewer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who set up our mounting and the TV were Terrific and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and mounted our new TV quickly and hooked up everything and synced our remote for our cable service which was very helpful. Great Service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an awesome job to wall mount the TV. Everything was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The agents mounted my tv to my wall! Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys, do a great job, fast clean and always have the working answer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job installing. On time, fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to take delivery of a large screen TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our 2nd purchase of a large screen TV, but we really jumped up from our old 52" Sony to a 75" Sony. The old and new TV's were wall mounted, and I wanted the assurance that if anything went wrong with the new TV that the Geek Squad would take the set off the wall if needed and take care of the repairs. The delivery and installation was flawless, and the crew assisted in connecting everything up to our existing home entertainment network. Cudos to the crew and Best Buy for offering this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Sony Hang by Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so great explaining and setting everything up. Loved their ideas for placement and taking our opinions into consideration! Neat and tidy crew, wore booties into the house, brought in their own vaccumn. Trash just disappeared.. Baddabing Baddabang.. we were hooked up hanging straight on the wall.. connected to the internet, cable, wii and the universal cable remote turned the tv and cable box on and off at the same time! Great job! Professionally installed and we'll worth the service provided and paid for!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pleasant Geek Squad experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent mounted and set up our tv and answered all of our questions. It was a pleasant experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Even with one tv broken, they got a new 1 that day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed , found a factory error and replaced it within an hour

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love my geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technicians centered perfectly love the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very accommodating and thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung TV, connected all devices, downloaded apps and did all the settings

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this service. The installers were very professional and they did a great job. They removed all the empty boxes and left everything very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great installation! Very knowledgeable couldn’t have asked for better. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv perfectly and treated our home with care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad knows their stuff.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Had it mounted in great time with no problems. Glad we had them do it, we wouldn't have been able too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV perfect. They were knowledgeable, organized and polite.

    I would recommend this to a friend