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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th TV I’ve had mounted by them and it has always turned out great! It’s great we have the Total tech and it’s only $50!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived earlier than scheduled and did a fantastic job. Mounted two TV’s and did hook-up, programmed the Harmony remote. Great all-around service. A 10+ rating.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians had full knowledge of the tv and its components. They also cleaned up afterwards. Great job guys.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The TV Mounting experience exceeded my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Very polite, helpful and attentive. I had a horrible experience with my washer dryer purchase, however, the TV mount experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech agent did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech agent did a great job. Fast efficient Provided all needed information. Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount of my 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our family room remodeled and need to have our TV remounted to the wall. Great job, work was done quickly and with no mess. Works better that the last mount, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installing my 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men you sent were fantastic! Professional, knowledgeable AND fast! They knew there job and executed it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were very professional and did a great job cleaning up after job complete. The product I purchased performed as advertised. It had all the adjustment that was required to perform as needed..

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with their professionalism & work ethic. Fast, totally accurate & exceptional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service and very professional folks! They even cleaned up the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps secured a new wall mount, and then mounted the new tv. They wete quick and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad multiple installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked with me to make sure that installs at all 5 locations we needed helped were taken care of within a 2 week window.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into new home. Geek squad mounted, setup, and connected 5 TV. Plus set up complete Sonos system. They were very knowledgeable and professional. The lead guy was Danny. Great guy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Paige and Charles’ Birthday Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 65” Samsung TV that was mounted by Geek Squad. It’s the biggest TV I ever owned, so I wanted it installed by professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my mount very very friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were thorough and efficient in the mounting of my TV. They were funny and personable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Timely, professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasant, knowledgeable person did the job. He explained as he worked and did everything as I preferred. I actually requested the same man from a tv mount 2 years ago!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say, Geek Squad was very courteous, very aware of covid restrictions, very professional. They were prompt, and made sure the tv was mounted correctly. Why I'm knocking off a star is because they setup the tv with the smarthub and acknowledging all the privacy statements with out asking me about it, nor discussing the potential implications of signing fully onboard with Samsung. -.75 Stars Even worst, when they were setting up the devices, they kept pairing the tv with a soundbar in a completely different room attached to a different screen. It took me a while to figure out what they did and fix it. I was able to fix this issue, but it did take me a while to figure out what was going on. -.25 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and courteous. Excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time discussed options and made recommendations. Quickly installed equipment and spent the time to discuss how to maximize performance based on room lighting and layout

    I would recommend this to a friend