Customer Ratings & Reviews

good service, very responsible installers, very reliable also

I thank Best Buy for assisting me shop for two Samsungs TV's. Our family members just love it. I thank the sale representative for assisting us in selecting a very good quality TV. She was very knowledge of the Samsung products. I have purchased many products from Best Buy and plan to continue buying products in the future.

Was expecting "Geek Squad". Instead, TV was installed by an outsourced 3rd party. They should up at the house with my new TV in the bed of their truck. Fortunately, there were no issues with the TV but was expecting something more professional. They were nice guys who did a good job. I had provided new 4K HDMI 2.1 cables. Only AFTER they completed the install did they tell me that they couldn't get one of the cables through the in-wall cable management tube. They setup my AppleTV device behind the TV just sitting on the mount. So far it's working fine but would have been nice if they had consulted me prior to making their own decision. The tube in the wall is 2 inches so there should not have been a problem with 2 HDMI cables. They were NOT equiped to handle this job. They could have easily fished the cables through but did not have the proper tools. Should not have cost me $250 for this job.

The agents were awesome they came in mounted my TV in no time we talked found out that one of the guys was bout to get married and everything they were very nice guys I enjoyed them in my home!

The techs who set up our mounting and the TV were Terrific and very professional

The Geek squad did an awesome job to wall mount the TV. Everything was perfect.

Went so smoothly..employee was excellent. Made sure we knew what we were doing b4 he left. That was great!

The tech did a great job setting things up for me. He explained what he was doing at at different stages of the work. I appreciate that.

Excellent picture and installation the geek squad were very professional

They did a very good job on the installation, were courteous and followed my instructions.

I am so happy I had best buy come out to install my tv instead of someone from the street, they were prompt and did a great job.

The agents mounted the TV perfect. They were knowledgeable, organized and polite.

Guys did a great job installing the mount and TV. GUys were polite and helpful in hiding wires and installation

They did an excellent job moving my old TV (to make room for my new one) to another room, mounting it flush to the wall in a difficult and tight corner. Attention to detail was 100% and they showed genuine care that it looked good where it was, was level, etc. They placed it between and under wall decorations and over the entertainment center. They took the extra time needed to ensure it was centered amongst all that and then cleaned up all the wires, etc.

the guys were awesome! quick and knowledgeable with the install. no problems at all.

The agents mounted my tv with ease and very professional! I strongly recommend to have an agent come out to install your tv no matter the size!

My daughter loves her new tv. The support team did an awesome job!

Excellent work on my last installations.It was no science calling for another installation I would not go anywhere else! Thank you!

Quick and professional install for my tv replacement.

The agents was very friendly and mounted my T.V and connected fine the setup properly.