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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best squad ever! The technicians are very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellance in Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, expert in the installation of product, provide much needed education on how to operate the product, even though COMCAST, due to a phone number typo made their ability to connect the service delaying these poor installer an hour of their time to connect the tv!!!! COMCAST SUCKS!! Kudos the Geek Squad installers!! SylviaL

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my television to my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my flat screen to the wall and connected the sound bar and DVD player in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the professionalism the team brought to implantation. They were also on time and communicated perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and straitened up in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and mounted by TV and my cable box tray. They were on time and did a excellent job without a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SKYLAR AND WILLIE WERE INSTALLERS. CAN'T SAY ENOUGH PRAISE FOR BOTH. ALSO, INSIDE SALES WILLIAM ALSO KNOWS HIS STUFF.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two young guys came by to hang my TV, they where very professional about it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey and Clay did a superb job installing our tv. They answered all of our questions and cleaned up afterwards. I would highly recommend the service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job if hanging my tv..,.very professional and considerate of my home!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great installed and set up . Very kind and courteous, professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they were early and quick. They were in and out and managed to work around my 2 kids birthday

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Even with one tv broken, they got a new 1 that day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed , found a factory error and replaced it within an hour

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up of tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my tv mount over my fireplace! Very polite and fast. I am very satisfied and will definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was super nice and knowledgeable, he installed the tv on the wall with a lot of care. He was tidy, fast, and friendly. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Needed my help, but was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came and mounted my tv was very nice and did the job quickly. I wish he was sent with help though. My tv was a bit too large for him to mount alone, and he needed my help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very good install job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did do a very good job installing my TV when they showed up. The first appointment I had, they just blew me off with NO call No show. I rescheduled for Three days later, they showed up on time and did a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were pleasant, experienced and were in and out of here, installing 2 TVs within 2 hours. When they finished, they explained the TVs and the wall units.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV Efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous but professional. They mounted & connected all devices quickly & sufficiently. I appreciated their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Above and beyond service. Very personable and professional. Thank you very much.

    I would recommend this to a friend