Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,693 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great people to install and set up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed and set up my TV were great! Very helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, ready to get the job done in a timely fashion. Both employees were pleasant and professional. They knew their business and got the job done quickly and cleaned up very well. Very, very happy with the service and will highly recommend to anyone who asks me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 Inch Samsung TV tilted by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount foe the tv allowed Geek Squad to install and tilt the 77 inch sceen a bit. I felt I was right there at the UFC fights!! It looks amazing and was done very professionally!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    14 holes...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew left 14 holes on my wall from probing. The studs were too far back far them to secure the mount to my wall, I told them to stop and I would buy a stand. I would like a painter to fill them in and smooth it out so I can paint over them. It was painful because the paint is $45/gallon. I want my wall looking good again please. The crew did a great job hanging my other tv. Overall the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys worked together to quickly and efficiently mount and set up my TV and soundbar. They made sure everything worked and I understood how it all worked. I HIGHLY recommend this crew!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Another job well done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The guys are always professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worried about installation on a brick wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the installation of my TV. The Service Man knew exactly what to do for he had to install it on a brick wall. I was worried about the process however he was so precise and accurate with the installation. It is truly a professional flawless job. I am certainly pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my tv did an excellent job. Quick, clean, quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the TV was very professional and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, very professional. These guys came and acuratly measured my wall and found the best placing for the best viewing level, and in like 40 min or less. From unpacking the TV to mounting it on the wall. Job came out great. thanks a lot geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience. Mat and his partner did a fantastic job. On time, polite, and the job was not easy. They handled problems calmly and in the end it was a successful mounting of our 65" TV. We are Really happy with the service. Plus the set the TV up and connected to our streaming services. Two thumbs UP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I gave to say is that the installation of the Samsung TV was Perfect, the guys were professionals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed and demonstrated our new TV q

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done a very professional job when needed. Our installer also exhibited exceptional patience with my disabled husband. He didn’t leave until he was certain he had answered all questions and demonstrated how to operate the TV and navigate the menus. I highly recommend Geek Squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and expert Geek Squad tv mounting service every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect install by Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the amazing service, professionalism and my overall experience with Geek squad. Most of all I appreciate managements (Steve) service and dedication in making sure I was a satisfied and happy customer. I'm now a loyal Best Buy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome wallmount

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wallmount is easy to use and fits perfectly with my 65in Samsung Q90R.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel and Christ installed my 75 Tv on the wall. I really love their work,professional and knows what they doing. Thank you guys, I really appreciate you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hanging out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with the mounting of our 77” tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Stellar Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job - and a stellar installation above my fireplace!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77” Smart TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new TV and Best Buy Geek Squad set it up and installed it. They were very professional and did an amazing job! I’m very happy with my purchase! Thanks Best Buy.

    I would recommend this to a friend