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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service, they came when they said they would, very professional, polite and well informed. explained to me the setup and cleaned after they left, I repeat highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time. We had 3 TVs to be installed. Team installed it quickly and perfectly as per our requirements. It was a clean job. Definitely recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad just installed on our wall an 85" TV and took down a 75" TV. The 85" is quite large and they had a team of 3 working to install and get it running to our liking. They were very professional and knew exactly what to do without any issues. It was all free being a member of the Total Tech subscription which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old Tv from wall and installed the new TV. The work was done fast and effectively. Will definitely use this service again for my wall installations of TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK Squad did a great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly mounted TV and connected it to everything. No problems except for Fire Stick remote did not work. We had to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and able to mount the TV without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2817981182

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raphael and the in home service team were great. arrived early and completed the installation and setup of a 70"" LG tv to my existing home theatre. love it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good service but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted my tv in my bedroom quick and easy price is too expensive though better to find a local contractor for lower rate

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy setup for you. Would have been tough for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man did a great install and set up of our tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my house that day to remove my old tv and install my new tv were highly trained friendly professionals. They explained everything that they would be doing with the new installment and it took them no time to have everything completed and running. Once the tv was installed and hooked up the agents went over in specific detail how the tv and remote worked. These guys went above and beyond explaining everything and can’t thank them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Mount for Condo with Cement Walls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our TV mounted above our fireplace. We also have cement walls in our condo so that was also tricky. This mount has 6 screws to hold it vs the standard two screws. This mount pulls out and angles beautifully so it can be seen from many angles. This mount is only $50 more and the peace of mind is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable and personable! Answered all my questions and pointed out several features of the TV that I would of never known about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geek Squad do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handling the installation and set up for a large screen is well worth the cost. Getting the cable, DVD player and sound bar all put together and functioning is hassle free.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was polite, informatvie & did a great job with TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called the day before and double checked they didn’t need to bring anything I forgot. Once here they did a great job and did a great job setting up the tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and installed our TV with out any problems. They made sure it was working and that we knew how to operate it before they left. They were friendly and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another great job mounting my tv. Arrived on time and did a flawless job of mounting my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Heart Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are a GODSEND!!! Geek Squad has helped me set up home theaters at two different addresses, and they're available to troubleshoot as issues arose. They also recently came to my rescue when the 3rd party refrigerator installers botched my fridge install. Beyond that, Geek Squad's teams are all so knowledgeable, polite, and tidy. What more could you ask?!?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and job well done, as always! They also helped to set up a few applications, which was beyond the call of duty.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional, explained everything and worked with us for placement of the TV on the wall. Was impressed with the multiple text updates along the way as well.

    I would recommend this to a friend