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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    TotalTech agent did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech agent did a great job. Fast efficient Provided all needed information. Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install I went very smoothly. Very knowledgeable associates.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75” Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the installers about 30 minutes to get my 75” TV mounted. They walked me through the setup and took the box to recycle it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting of television went great. The technician made all the proper adjustments to make everything looked and worked great

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Kudos To The Geek Squad and Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and tv mounting service us superb. Not only are the techs knowledge, but they're courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad is Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, worked efficiently, had the tv hung up perfectly, and were done quickly. Also took the big TV box out for us. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and gave us a tutorial at the end. They were very patient in answering all the questions in a very professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the way to go to ensure it's done correctly. Super nice reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation weas excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents did an excellent job mounting and going through all the goodies on this TV. We highly recommend their service and done right!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job! All of my TVs are mounted with no wires showing. Everything is well places and secured.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thankful for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they were able to help with finding the best location for the TV mount. Super thankful for both of the employees that did the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vendor assigned by Bestbuy arrived on time. He had a great attitude although he seemed inexperienced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Wall Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and supports the TV with freedom to rotate either left or right with the ability to move the top edge in or out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A "must-have"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind installation and support. Clean process from head to toe. Most techs are superior minded and carry an array of add-on items if needed for your mount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv in a very timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and connected my tv with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, were very courteous and did a terrific job. They made sure I understood and encouraged questions. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV as professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Very trained and helpful. I will recommend this service to all my friends and relatives!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was amazing. They came out as scheduled and mounted the television on the wall with the cables hidden. We cannot be happier with the service BestBuy provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad and Total Tech support, they are friendly and professional. They make installation and configuration very smooth and stress free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount is a difficult job. the team made sure all wires connected and checked all functions

    I would recommend this to a friend