Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. The television looks fantastic on the wall. They arrived on time and did a fantastic job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service above and beyond!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team headed by Jeremy was absolutely Outstanding! I will forever be a Best Buy Customer now. They installed 3 TV's in our new home and took great care in placement exactly where we wanted. They spent time hooking up our cable and even programmed our apps on the TV's! The Sony's we purchased are amazing! Please go to Best Buy and Use the Geek Squad! You won't find anyone to beat them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful. I highly recommend geek squad to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Have not had any issues. Fits my needs and i am enjoying it very much, techs did a great job of mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount worked great with my new TV. It was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad were great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were proficient, friendly and were very knowledgeable about installation and the products they were installing. Love the finish product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service in store was great, although the appt. to mount was 10 days out! Once they arrived though, it was well with the wait! The knowledge and helpfulness of the geek squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One in a Million.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate arrived on time, as promised. He handled the set up of my 40" TV quickly and efficiently. He showed me what I needed to know in order to enjoy this new item. On top of that, he cleaned up after himself and left my home almost in better shape than it was when he arrived. He was completely professional and answered all of my questions without making me feel foolish or that I was imposing on him. I rate him an excellent individual and look forward to working with Best Buy/Geek Squad for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job installing. On time, fast and clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs let me know when they were arriving, were on time, and did a quick and great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the way to go to ensure it's done correctly. Super nice reps.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took down my tv mount in barely any time at all!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the Geek Squads service. They are fast, friendly and very knowledgeable. They had my tv up and running smoothly in 15 minutes. They saved me hours of hassle!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were very nice,helpful and knowledgeable. I would definitely recommend them to family and friends. If I could request those guys again I would

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that come out were great. Super nice and put the tv up very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great end result and done very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and qualified for the job. Took extra efforts to mount the tv to the existing cabinet opening.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new tv beautifully, they were personable and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my house and mounted my TV ,couldn’t ask for more better work than they did

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and explained how to use everything thoroughly and patiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    better late than....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked on his own no assistant with him till the job eas nearly over. then help arrived. both guys from the geek squad were professional and pleasant would definitely recommend

    I would recommend this to a friend