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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount is a difficult job. the team made sure all wires connected and checked all functions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new tv beautifully, they were personable and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and the agents were on time. The guys talked me through everything they were doing and provided suggestions for future items I plan to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were thorough and efficient in the mounting of my TV. They were funny and personable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was with a contractor of Best Buy, not geek squad. Excellent service. Professional and skilled.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy setup for you. Would have been tough for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man did a great install and set up of our tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad rep is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI, i already did a review for everything. How ever, its not a problem to mention once again that Kevin was fantastic. I hope you know how much of an asset he is to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team efficiently assembled my TV stand and ensured that the TV was fully operational before they left, providing me with a seamless viewing experience right from the start

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geed Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time had knowledge of the equipment and disposed of our old unit. Would definitely rx them to anyone for installment needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job - nice - clean and neat - knowable - they took the stress of mounting and setting up everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cooktop installed professionally and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, efficient and professional. We've had Geek Squad service many times and is why we purchase appliances, TV, etc. with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected and mounted everything for me, checking with me to make sure everything was according to my wishes. Even programmed my remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t remember their names unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my tv to the living room wall was very nice and professional. I would recommend them to my friends and love ones. I’m so happy that they were the ones that came out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and carefully mounted my TV, took extra time to explain the connections to my existing soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from the Geek Squad did a great job mounting my new 77" Sony TV and explaining all of its operational features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing, and got right to it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    T.V. install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting your TV installed by Best buy it was a great experience not only professional but they were on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Heart Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are a GODSEND!!! Geek Squad has helped me set up home theaters at two different addresses, and they're available to troubleshoot as issues arose. They also recently came to my rescue when the 3rd party refrigerator installers botched my fridge install. Beyond that, Geek Squad's teams are all so knowledgeable, polite, and tidy. What more could you ask?!?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that come out were great. Super nice and put the tv up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on installing the TV. They put it up on a wall mount rather that the cabinet. . They did to push too hard for up and extras.

    I would recommend this to a friend