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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my 75 inch television effortlessly and attached all of the devices. There was no problems or issues. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation done professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mounting bracket on the wall and attached the TV - very impressed with the process and their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept me informed of the process. They arrived within the window and quickly mounted my new TV. Their instructions on how to use the features was very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glenn from Bend Geek Squad came out and finished a TV install previously thwarted by a bad HDMI cable. He was fast, efficient, professional and great to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very knowledgeable!!! Helped explain everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agent was professional and courteous. Knew a lot the installation and features of my project. Was able to go beyond and show all the features and explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77" and 48" TV install - Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out for the install were fantastic!! Extremely knowledgeable and took great care installing our beautiful 77" and 48" LG TVs and Sound bar. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and set up my tv quicklyTati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tati, my Geek Squad rep, was wonderful. She got everything installed and set up. Knew everything and was very professional. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new tv beautifully, they were personable and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was seamless. technician arrived on time and promptly completed task. Technician was polite and professional throughout the process. highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy As Pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional, courteous, & thorough. The communication was great & they were on time. The help on the TV set up was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer were neat efficient and quick,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers explained what they were going to do and how long it would take and were very courteous. They made sure everything worked properly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two young guys came by to hang my TV, they where very professional about it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job if hanging my tv..,.very professional and considerate of my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected equipment. When trying to install the in wall power system, realized it couldn’t be done without damaging the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subberb, service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was very a friendly and expertise was great. Maybe looks great above our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and Jacob did a outstanding job. They mounted our 75” tv, routed all our wires behind the wall ( please make their job easier, and buy behind wall rated wires) the took their time, and asked where we wanted the TV and height. They were very professional, cleaned up after themselves, and took all the giant boxes with them. Overall very happy with the service. They also removed a tv we had in the living room. Almost forgot they also connected an Apple tv , Nintendo switch , and a turntable to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the excellent service provided by the Geek Squad. Our new tv installation was precise, well-done and fast oh and accommodating our needs! What else could I ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived and set up in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job stting up and mounting my TV. Explained features and how to work through them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Crew did a good job with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived at the scheduled time. They were able to dismount my old TV and mount the new TV using the existing mount, which saved me from having to re-paint the wall. All went smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Office TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our office television's was excellent. They were professional provided great insight and suggestions.

    I would recommend this to a friend