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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in record time and did an excellent job installing my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was good, competent and knowledgeable. However after waiting 3 weeks for dellivery the TV was broken I still do not have my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the 2 geek squad techs installing the tv mount into a plaster wall and then the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the folks that installed my TV. I had purchased the wrong mounting bracket for use on a stone fireplace, and rather than tell me I would need to go get the right thing and they'd have to come back later, they actually went back to BestBuy to get the correct item. They then came back to my home and completed the job. Talk about customer serviced!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman came in and were very professional. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful clean work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were friendly, clean, efficient, and knowledgeable about the products and installation of our new tv and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and the size is perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Installed my TV quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and kind. He was precise on his work. We were extremely satisfied with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted current TV and mounted new TV in a very efficient and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service! Expensive, but worth it. I would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad always does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time, courteous, professional and efficient. They mounted my TV quickly, and without any damage to my walls. Great service and value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this process and install to anyone! You have to ask the right questions and engage but very worth it when you are installing larger TVs

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed tv Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up and made quick work of my tv install. They were very gentle with the tv and mounted it evenly and straight. Good guys. Good work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Installed my new T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth. They made sure I knew how to operate the new T.V. They were on time (actually a little early) and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in mounting the tv and very patient with waiting on us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter and his helper (I’m sorry, I forget his name) were Extremely friendly and knowledgeable. They were able to help us resolve an issue that we had with the previous television installed (bad screen) and get the new television set up and explain to us some of the differences in the technology we purchased d vs some of the other available TVs. Overall, we would gladly choose this service again and work with Pete, or other Best Buy technicians. Overall the experience was very good, damaged first tc included.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nicest two guys. installed in a very professional and knowledgeable manor

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 65” Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my large Tv quickly. They were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Delivered (Literally)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was expertly installed and the TV positioned as promised.

    I would recommend this to a friend