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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TOTAL PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS CAME IN PUT MY TV ON THE WALL IN A HALF HOUR VERY PROFESSIONAL GUYS AND VERY COURTEOUS HIGHLY RECOMMEND THIS PROFESSIONALLY DONE JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Smooth and efficient TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient, professional, and clearly knew what they were doing. Very happy with my decision to use Best Buy to install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad professionally installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a very good job! He was patient and set everything up once the tv was hung

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Polite, completed installation in a timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my TV, explained the operation of my TV and remote in a friendly, professional matter. I was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new perfect TV and hasslefree and really good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my bracket and tv quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians assembled and installed my new tv and stand, connected all my devices and hauled off the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went so smoothly..employee was excellent. Made sure we knew what we were doing b4 he left. That was great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in record time and did an excellent job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and great precision. They went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad crew were prompt and very courteous.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with how well the two Geek Squad members worked together. You could tell they had installed many tvs as a team. They even hauled the box away!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was great! They were knowledgeable, gave easy to understand information, set up everything and cleaned up when they were finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound show up early very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman were outstanding. Professional, knowledgeable and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Roland was the representative who exceeded my wxpe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland was informative and professional. I appreciated the Geek Squad expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and personable. They wore shoe covers and face masks for Covid compliance. They reviewed all items to be installed with our new flat screen. Advised me of an additional charge for a non Best Buy accessory. Upon completion, all shipping boxes were removed and my home was was returned to normal with my new equipment. Discussed the location of the install and the optimal viewing height. Upon completion of the install all components were tested for functionality discussed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents mounted and installed our 55" TV and connected the sound bar (optical cable makes this easy). They were friendly, informative and efficient. They completely cleaned up after they were done- floor (pieces and dust), wiped TV down, and removed all trash and boxes. They made sure to inform us of controller use and tv operating system settings and acclimated us to the overall tv system and sound bar functions. They answered all of our questions and it was well worth paying to have them professionally mount and adjust the tv and system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad at my home many times. They are very professional and helpful. They always go above and beyond to make sure you are satisfied. Thank you Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mounted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Installers were knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    85 inch tv mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional On time very knowledgeable Would recommend

    I would recommend this to a friend