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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 535 Showing 10,681-10,700 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Did A Great Job with TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great and they took the time to make sure I was happy with the placement of the TV and sound bar .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This second room TV has been perfect. It’s an amazing picture with deep blacks and whites. Thoroughly enjoy the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so knowledgeable and helpful. We will always use this service to install TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than expected actually. I was nervous at first especially seeing one guy come out but he handled it quick and eas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Extremely Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up was superb. The technician showed me a different way to route my soundbar and blu-ray player, due to the greater number of HCMI ports on this TV vs. my old, replaced one. He was extremely helpful not only with the physical set up but also the TV programming set up. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job mounting my 75" TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hanging up the television and connecting the xBox, cable and other devices. I would definitely recommend using them for a future project.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the bomb....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Branden did an excellent job... I would recommend using Geek Squad to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an outstanding job on hanging the tv on a mount. Very nice and professional work. Clean look and explained everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did the job in a professional manner, I'm happy with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Give those agents a raise!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our tv, were incredibly helpful and informative, and cleaned up when they completed the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team communicated every part of the installation service. Their techs were polite, professional, and flexible. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional, clean, quick, and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very friendly, and the install was quick and very well done. Would recommend!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Ryan. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. Very good result as well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had the mount up in a matter of minutes and the tv looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved their work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous, helpful, clean and funny. They did an amazing job! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was polite, informatvie & did a great job with TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly crew showed up on time and perfectly installed the 55” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, Jasper and Ceasar, did a great job. Mounted the new TV and got it connected up and set up quickly and correctly. They were very knowledgeable and helpful. Took the time to make sure we were happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV bracket and firestick install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the space over the fireplace. Also informative installation of the firestick

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great guys and installed and explained!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They went out of their way to explain everything. Friendly and they did not make me feel like they were rushing, very professional!

    I would recommend this to a friend