Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad (Victor and Kelsey) were very friendly and answered all my “senior” questions. Very pleased with setup of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and well trained. Installers were very knowledgeable and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my house and mounted my TV ,couldn’t ask for more better work than they did

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers knew their products and their knowledge was great. They answered all our questions and were clean and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and setting up TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came was very helpful and knowledgeable. He went above and beyond in doing his job. He took his time, and didn’t rush. But unfortunately the TV is mounted too high. It’s hurting my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation, and cleaned up after himself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came on time, and was very knowledgeable about my request... He installed my TV and cleaned up after himself... Niceeeee when things work out...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job. They installed it exactly where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, pleasant, efficient and very helpful. They mounted my TV and set it up along with setting up our new sound system. They were great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was quick and easy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was nice and helpful. They performed the installation/mounting and were in an out very quickly. It is our new favorite room to watch tv in.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They literally took 30 mins!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and polite. They knew what they were doing and handled my 85 in tv with a lot of care. Definitely recommend them for installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did the job in a professional manner, I'm happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived at the arranged time and in no time at all had everything connected and running.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th TV I’ve had mounted by them and it has always turned out great! It’s great we have the Total tech and it’s only $50!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they were early and quick. They were in and out and managed to work around my 2 kids birthday

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are fast and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps secured a new wall mount, and then mounted the new tv. They wete quick and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting the tv on the wall. Real quick and clean

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Truly installed tv mount way faster than I thou

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So professional and felt was proud to work at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. But I do not like your off shore call center, you need to go back to the old way of doing things.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend