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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad came out and mounted our 77” TV and connected all our devices. They were great! They made sure everything was connected correctly, showed us how to work the TV and answered all our questions! We couldn’t be happier! Thank you Geek Squad for a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Prompt. Patient. Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the t.v, the t.v is centered and they took the box to recycling for me. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv with no issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of my devices! Also showed me some short cuts programming my favorite channels! I was totally satisfied with their work. They were so nice and patient with me. Answered all of my questions. Being 65 I am a little slow with all of this high tech equipment! lol. Thank you guys much for your patience and understanding! You guys rock.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install 43" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installer. Left no mess set up tv and remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did an excellent job and gave me great info!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members that showed up mounted my TV perfectly and super quick! They gave me great info on the product and how to beat use it. Couldn’t have asked for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great installed and set up . Very kind and courteous, professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Best Buy's Geek Squad service and was extremely satisfied. The technician was knowledgeable, courteous, and efficient. The Geek Squad provided excellent customer service, I highly recommend Best Buy's Geek Squad for their professional and reliable service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came on time & mounted my tv perfectly over the fireplace..very cooperative & understanding .I am very pleased with the service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great job of installing and setting up television. Most professional and knowledgeable. Most pleased with first experience with Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a stellar job. Excellent in every way. Perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy my Electronics from Best Buy and the only ones I trust to put it up on my wall. Did a great job in less time than I thought it would take.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work and bend in the direction that I need it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy /Cleanup was done and all boxes removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were prompt. Accurate and respected my walls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my t.v and locked need them to all my devices. They made sure it was what/how I wanted it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team mounted my Tv quickly and with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting the tv on the wall. Real quick and clean

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our large tv on the bedroom wall, were clean, professional and knowledgeable. You can't go wrong with the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They remove my old tv from the wall . Install new tv mount and install tv.they set tv .went thru everything with me .I would recommend geek squad highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job hanging my TV and bracket on my wall. They were curious and polite, and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and setup tv and devices with no issues

    I would recommend this to a friend