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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 538 Showing 10,741-10,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Hung Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. But I do not like your off shore call center, you need to go back to the old way of doing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that installed the TV are amazing. Hard working and having fun while doing the work. These two guys made my wife feel at ease while being home alone with two strangers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv is secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an expensive piece of technology, you want to make sure it will stay where it needs to be. I feel that it was installed with care and safety is taken into consideration too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's, Wi-Fi, speakers, wall mounts and cabling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad s the only way to go for a variety of installations. Each time, you'll get installers who are highly skilled in their domain. We could not be more please and appreciative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and they arrived on time. They set up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, cleaned up his work and talked through process while working. I learned a lot during this process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always the way to go when it comes to functioning. Perfect picture quality, crisp audio sound

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers care more than the store…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott went above and beyond to make up for the store not having my tv available on the originally scheduled install day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sets up LG TV w/ skilled technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was stellar. The technicians answered all my questions and they set up the TV to my specific calculations. Superior knowledge and clean and efficient. Five Stars!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job and cleaned up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and did a good job, They cleaned up and moved my old TV to a new area, Two nice fellas.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Paige and Charles’ Birthday Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 65” Samsung TV that was mounted by Geek Squad. It’s the biggest TV I ever owned, so I wanted it installed by professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks did a great job setting my new TV up. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have professionals help deliver and install everything on the wall. Best buy delivery and install was great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad member could not have been any better. It was a GREAT experience. He got everything working and explained everything to my wife and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two highly knowledgeable Geek Squad agent arrived right on time, talked me through the process, showed me where they wanted to mount the TV, and completed the process very quickly, efficiently and effectively. This is the second time we've used this service in the last 6 months, and I HIGHLY recommend it. After they completed the installation, they also cleaned everything up and gave me a great tutorial on how to use everything. The agents we had were experts in their field and also very kind and polite. I wouldn't hesitate to use this service for ANY in-home service need we might have in the future and I wouldn't consider another vendor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, polite, and very efficient. He showed me how to use the remote and what to look out for with the new TV. This agent was top-notch.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad was professionally and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men, Andy and Erin knew their stuff. Very efficient, knowledgeable, each one did different things to set up mount and put TV on mount quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were on time and cleaned up after themselves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are very friendly they had to mount my TV to the wall and it all went well and then showed me properly how to use my TV and surround so overall I’m very happy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Neat, quick, and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting process was fairly easy. Connected everything as I asked for it to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting the TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew came over and mounted 3 TVs. Two of the mounts were purchased from a 3rd party. They knew what they were doing and TVs look good mounted on the wall(s).

    I would recommend this to a friend