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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was professional both in the installation itself and in the way he conducted himself. I would recommend the service to anyone interested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad, Batman!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and efficient. Did the job in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an Amazing job wall mounting my new 65” TV and making sure all my devices worked properly before they left..They did a great job cleaning up as well!-Great job Best Buy!!-I highly recommend the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very polite and very professional. They were very careful with the removal of the old TV. They were very careful with set up of the new TV. They cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs came in, set up and installed everything. That included the place and position of the stand and tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my bracket and tv quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always gives Great service, and if a mistake or repair Is needed they are quick to correct.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with quality people. Happy with my installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent. They arrived late because of warehouse issues but kept me apprised of the status. The technicians were skilled, very knowledgable, and provided technical support after installation to assure our ability to navigate the new TV. They completed the job even if it was well after normal working hours without any hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed and did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount and did not take no time at all. Very friendly to move the tv around on it to place cords in the back of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and mounted all the TVs quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounts 65" TV with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with ease and took care in aligning and setting it up to my complete satisfaction, with clear guidance on the operating parameters necessary for full operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's had my tv hooked up and mounted in hardly no time at all. It helps to know what your doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and worked quickly to hang my tv and set up all of my equipment. Top notch couple of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JackR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. On time, neat work, pleasant individual. Knew exactly what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    85 inch tv mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional On time very knowledgeable Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips for the tech to set everything up and mount the TV, but everything was done efficiently and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician were knowledgable and concerned about our input. Second time we have had Geek Squad help us with installation; great both times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV in time for the weekend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the work done by my Geek Squad technician, in mounting my TV. I already had the mount on my wall from a previous 55" TV, so that helped the technician get the new TV mount and the connections that much quicker. Afterwards, my technician was as helpful with helping me get this Smart TV up & running quickly. All has been working well ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived on time and wore masks to keep our family safe and also wore booties over their shoes to keep my new carpets clean.

    I would recommend this to a friend