Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient work. Took pride in doing a great job. Well worth the investment to have a 75” screen installed by an experienced tech.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The best buy technicans are truly awesome.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tvs and provided excellent information, answered all of my questions and made sure everything was working properly before they departed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bravo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and outstanding product! The crew Gentlemen that did installation were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation tech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mat is a brilliant and a very experienced tech. Knew how to succeed with obstacles that he faced. Professional and wonderful attitude. NOTHING WAS A PROBLEM.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and connect my TV to the wall very quickly. They gave me advice on where to hang the TV and I was very satisfied with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad brought and installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came at the appointed hour, everything was done well; they explained operation to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always bet on Blue....and Black !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was amazing !!! He mounted 3 of my TVs with no problem made sure he had on the proper PPE and wore booties inside my home. Great conversation as well he even managed to find me 3 screws on his truck because I casually mentioned how I had to order/ wait for replacement screws for the feet of my LG TV He grabbed the screws and even put them on the TV!!!! I mean c’mon above and beyond ! Excellent service so happy I am a total tech member because I have peace knowing Best Buy and geek squad folks will make sure the job gets done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much to Josh and Mike, they did an awesome job with install and great customer service and answered all our questions, kiddos to you both.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 tv wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean efficient helpful Arrived on time. Had needed cables when asked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounted with excellent care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service, quick profession and done very timely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very friendly and did a great job installing the tv on wall. Saved me money by being able to use tv bracket I had to install tv. I was very happy with service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let the Pros Do It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were outstanding. Helpful, knowledgeable and customer friendly A great value and time saving installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They rocked my install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad killed it - was fast for the appt - only a few days out, early on the install day and in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV and Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek, she was amazing. Mounted my tv and soundbar in a flash. She did a very professional job. It look so good on the wall. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with their service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 65 inch tv in a short period of time. They knew what they were doing and did it well. I am very happy with their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount and TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professionally installation. Tech did a great job. Fast install and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quick installation by a knowledgeable Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was very experienced at mounting large screen televisions. They were friendly, efficient and very knowledgeable. I highly recommend using them to install a large tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. We moved one TV and installed another 3 guys did the job very quickly in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an 82" TV to replace an already wall-mounted 65" TV. However, the 65" wall mount had to be replaced to account for the new TV's size and weight. I didn't want to take any chances with my new investment so I scheduled BB's in-home mounting service. I had previously picked up the Total Tech Support annual and as a perk I was able to set up the mounting service for $49. The installers arrived on-time. They were able to complete the installation within a half-hour. The mount was placed perfectly in the area I had asked for and the TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents werevery professional, courteous and knowledgeable. They mounted the tv in less than an hour.

    I would recommend this to a friend