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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys knew what they are doing and did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done well. Guys were very professionals and put 86 inch tv on wall within an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV/mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional installers. Actually cared about or use and viewability.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and setup my 85” tv quickly, made sure all my devices were operating correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Guys were fast and super clean installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys did a super fast and super clean installation. They were very friendly and easy to communicate with. Answered all questions and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Helpful, but slow responding to post- installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers appeared to lack experience with the TCL TV and were unable to complete installation. However, subsequent corrective services solved all issues. Somewhat annoyed with initial work, but all was corrected to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Finished product looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, professional, and helpful. I also appreciated their flexibility and honesty when discussing the products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Scott was a Great installer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott Miller was super thorough, helpful and efficient—made the install really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv great. was cautious around all other furniture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took two tries to install tv/sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have 2 visits to set up my TV properly. The first, techs set up tv with sound system, it worked for 10 minutes and quit. While they were trying to address the concern, one of the techs sat down in my recliner and played with his phone till it was time to leave. He seemed like he did not care about my concern. I called to get a redo and the second set of techs knew what they were doing. They tried different thing and finally arrived at a solution that was acceptable to me.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Dave are the best!!! They were polite, efficient and very knowledgeable. I wan them again for any other purchases

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used geek squad service for tv mount in our room and I’m glad I picked them they are very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only installed the mount but they delivered it and connected my tv to it as well. They didn't rush the job and made sure that everything was attached properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed wall mounted TV, quick and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a wall mount via Amazon, GeekSquad installed BestBuy bought TV quick&easy. Arrived on time, good communication all the way to make me a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Our favorite geek squad guys were here again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and made sure it worked with all devices and reviewed how the new bracket worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Save time and trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job mounting the TV and setting everything up. They also spent time teaching me the basics of the remote and answering my questions. Kudos to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up and mouting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the team. Quick, efficient set up. Second installation by best buy … will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 member Geek Squad techs were great. Hooked up devices, answered our questions. Very Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and correctly connected my TV with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and respectful of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    atelevision was properly mounted and connected to devices

    I would recommend this to a friend