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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 38,693 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was courteous and knowledgeable. He cleaned up after himself and explained what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad brought and installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came at the appointed hour, everything was done well; they explained operation to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation (BIG TV@!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional personnel and willing to help and assist..., Plus + made it look simple!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy /Cleanup was done and all boxes removed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV quickly mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv & also connected the SpectrumT receiver box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team got everything installed and answered any questions we had. Gave us additional information. So glad we decided to use this service with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 85 inch tv and it is like being in the theater in the comfort of your own home. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV had awesome customer service. Got the install done in a timely manner and did it right the first. I would recommend Joseph!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Scott was a Great installer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott Miller was super thorough, helpful and efficient—made the install really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professionally installation. Tech did a great job. Fast install and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up my new TV and mounted it to the wall. They explained how the TV operated and were on time and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was my installer and I couldn't be happier with his service. He was a pleasure to work with and took his time to make sure all was done properly. I couldn't have asked for a better experience, Thanks Jake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and efficient and were in and out in a real short time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys knew what they are doing and did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done well. Guys were very professionals and put 86 inch tv on wall within an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the tv mount, hung the tv, and connected my devices in a clean, orderly manner. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GE squad installed my tv and they were very profes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor and his partner did a great job mounting the tv and setting it up. They were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was prompt and mounted my tv and connected all the necesssry wires so i could watch immediately. Did additional tv in a bedroom while he was here.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large TV, good view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I had best buy come out to install my tv instead of someone from the street, they were prompt and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time discussed options and made recommendations. Quickly installed equipment and spent the time to discuss how to maximize performance based on room lighting and layout

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geeks did a great job. They were thorough, compared options, were careful to clean up and did a great job overall

    I would recommend this to a friend