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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 546 Showing 10,901-10,920 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my tv in the backyard patio with ease and explained everything to me along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One in a Million.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate arrived on time, as promised. He handled the set up of my 40" TV quickly and efficiently. He showed me what I needed to know in order to enjoy this new item. On top of that, he cleaned up after himself and left my home almost in better shape than it was when he arrived. He was completely professional and answered all of my questions without making me feel foolish or that I was imposing on him. I rate him an excellent individual and look forward to working with Best Buy/Geek Squad for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful clean work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were friendly, clean, efficient, and knowledgeable about the products and installation of our new tv and soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install, wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession and easy installation. Technician was very knowledable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad instilled my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers, they both were knowledgeable and did a great job setting up my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV connect bracket fit very close to the wall and the Geek Squad techs placed it at the optimal height

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Results with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had three different Geek Squad Installers for the process of installing one TV that we returned, installing a Denon AVR receiver, and installing the replacement TV. Two of the installers were excellent, but one installer talked down to us, made some questionable recommendations, and walked out without satisfying our needs with respect to operating the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were friendly and extremely knowledgeable on the process of mounting a TV over a brick fireplace. They did a phenomenal job and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom stated the tech who came out and installed the television was excellent on time and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful in mounting the TV & making sure everything was working properly. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always gives Great service, and if a mistake or repair Is needed they are quick to correct.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into new home. Geek squad mounted, setup, and connected 5 TV. Plus set up complete Sonos system. They were very knowledgeable and professional. The lead guy was Danny. Great guy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey and Clay did a superb job installing our tv. They answered all of our questions and cleaned up afterwards. I would highly recommend the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and carefully changed out the old tv for the new 65 Sony Bravia. Patiently answered all our questions about different functions etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 85 inch tv mounted in a timely manner. My installer was friendly and great to work with. Extremely happy with my install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very courteous, very timely arrival

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up of tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my tv mount over my fireplace! Very polite and fast. I am very satisfied and will definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation of my television. It was done in less than 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed our tv very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mounting and setting up our tv by the techs, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was super nice and knowledgeable, he installed the tv on the wall with a lot of care. He was tidy, fast, and friendly. Would definitely recommend!

    I would recommend this to a friend