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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad mount our new TV above our fireplace. The technician was professional, on time, and quick. Couldn't be happier with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV bracket /sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing! They explained everythign to me, made suggestions and we very friendly and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Easy Peezy! They centered a difficult TV, mounting perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squuuaaaaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did me right! Came in set it all up and dipped quick style. Could I have done it myself. Yes. Am I happy I didn’t tho. Yes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed quickly and as requested to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job in mounting the TV. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and was on time and very knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came did an awesome job. I thoroughly was happy with them and the whole experience of having them there. Good employees to keep on your team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was extremely professional and polite. He showed me how to adjust the TV on the bracket and how to remove it from the mounting should I need to move it'

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so amazing and kind and helpful. They mounted the Tv perfectly straight.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Technician was AWESOME...Can't go wrong with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech was very quick and knowledgeable with what he was doing, answered all my questions, patient respectful of my home and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They care. They are knowledgeable and know the details when needed Listened well to our requests, questions and concerns. Thanks much

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation. Only thing I would comment is I don't remember much of what they told me about continued operation of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and efficient and were in and out in a real short time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installers are fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick and efficient. Would highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to install the TV for the following week. The installer showed up on time did a great job and left the place clean. 1st time I had Best Buy install, I would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a tremendous job installing my tv and mounting it to the wall above my fireplace. Fast, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Phil and Steven were so professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents turned up on time and did a super efficient job of wall mounting my 55” TV. Did the set up and answered my questions professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV, connected all the devices and removed the old TV. Great job and great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad representatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives that mounted the television did an outstanding job. Absolutely perfect .

    I would recommend this to a friend