Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 549 Showing 10,961-10,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Super fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely review services like this, but the two guys that came to hang up my new 100lb 85" tv did such a great job that I have to give them props. They were in and out in about 30 minutes and the tv is exactly where I wanted it to be, they even cleared out the packaging for me, it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation qent well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knew what he was doing and very informative. Need more like this installment. Took the time to explain everything with new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians assembled and installed my new tv and stand, connected all my devices and hauled off the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, set up the sound system and showed us how to work out new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the installation went smoothly. The two techs who came were fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Their work was meticulous .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time to install my TV the correct way, despite being overbooked for the day. I would definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been the type that we will do it ourselves. But this time I decided to have Best Buy come out and mount both TVs and hook everything up. So much easier and worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    well worth the money!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean, professional work. I'm glad I spent the extra money to the the squad mount the TV. They were prompt and professional. They also have the experience and tools for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLEDC3 77"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better purchases I have invested in, the TV quality is truly amazing. The blues are blue and the greens and blacks are of exceptional quality. The Geek squad team was great, very knowledgeable and their communication in regards to the product was very helpful. They mounted the TV and gave me great insight on the product. Hooray Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Worth the price when they finally showed up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not showing up when they were originally scheduled, two guys showed up and completed a complex installation quickly and efficiently, far more quickly than I could have.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad does quality work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and were very professional and did great work. Took the time to go over all the functions and make sure we knew how to navigate with the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting of television went great. The technician made all the proper adjustments to make everything looked and worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from the Geek Squad did a great job mounting my new 77" Sony TV and explaining all of its operational features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Big Screen TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate a mounting device, but it works well. More importantly, The Geek Squad installed it flawlessly. They did fine work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They do LG style wallpaper !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy really stuck the landing on my Wallpaper TV install !!! Should’ve went with them first since the other two guys choked and didn’t show up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation but did have a few addional cables and such that I had to buy which cost me quite a bit extra. I think I should have been informed of this beforehand otherwise was please with the quality and care of the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I have absolutely no complaints. I didn’t have to give any directions at all. They came in and got the job done. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted current TV and mounted new TV in a very efficient and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation was fast and guys were knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome! We got 2 guys who really knew what they were doing. We are super happy! And they didn’t waste any time!

    I would recommend this to a friend