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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 38,693 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and knowledgeable. This is included As I purchased the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting my tv in my living room. They were very helpful In determining its proper placement for optimum viewing. They came on time, were very friendly and left their work area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local Geek Squad installer was outstanding. Will be calling him to install my surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was better than advertised. Picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and connected it to all my devices. They were very nice, professional and didn't leave a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by installers and they got evering working in sync

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were great. On time, got everything installed and were very helpful on directions ... First rate!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the dismount and remount went very well. On time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came to my apartment were awesome. Very professional and they knew what they were doing. I’m extremely please with the work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed tv Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up and made quick work of my tv install. They were very gentle with the tv and mounted it evenly and straight. Good guys. Good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and up and ready in a short time frame. All involved were super nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Jay Lindsay great at getting things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionalism. They were overly concerned with cleaning up after install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the process very easy and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, diligent and took extreme care in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians really took care in knowing exactly what I wanted and gave suggestions/recommendations when I asked. Also took extreme care with shoes off and not disrupting anything. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed and did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount and did not take no time at all. Very friendly to move the tv around on it to place cords in the back of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were excellent at mounting TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were very good at mounting and centering TVs. Answered my every question and were extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and set everything up. Communication was excellent before, during, and after the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up and mouting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the team. Quick, efficient set up. Second installation by best buy … will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 member Geek Squad techs were great. Hooked up devices, answered our questions. Very Professional.

    I would recommend this to a friend