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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician kept it simple.. installed and mounted plus for a extra fee add an outlet kept clean did exactly what we expected. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a small flatscreen. The installation was fast, professional, and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Experienced and Knowledgeable Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to mount my TV as well as install my sound bar and blu ray were incredibly friendly and offered a ton of suggestions and ideas. Installation went smoothly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional man installed the mounting bracket. Gave me full review of it. He then mounted the TV and showed me how to slide it to position I would want. He showed how to dismantle the TV if necessary. He Hide all wires in wall and cleaned up all sheet rock mess. He proceeded to install Blue Ray, and sound bar and Woofer. Once everything was completed he reviewed all set up. Before he left, He had packaged up all the boxes and when he left. There was a beautiful TV, Blue Ray, and Sound system and not one speck of trash left. Very professional and polite man

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad was very professional when it came to installing the premiun TV mount above the fire place . They did an excellent job .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad set up TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv to all my devices on time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were super knowledgeable and thorough. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use for my elderly mother in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use for my elderly mother in law! the service was great ! Best buy ordered the CD player and shipped it to to GA best buy to be picked up by my sister in law!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our new TV and sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! We made the investment in the new TV and sound system, and wanted it set up right. Well worth the additional cost. They did an amazing job, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad deliver and install my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent, David, came to my house, mask and booties included to install and set up my 55"Sony TV. David was very Professional and helpful in listening to my needs as far as station set up. He removed the existing TV and asked where it was to go. I told him that I would take it upstairs when he had finished with it. He immediately asked me to show him where to and picked up the old TV and carried it upstairs for me. What a gentleman! I am a long standing Geek Squad member and will continue to be so. Thank you, Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beginning to end the two man team was speedy and professional. They made sure they answered all my questions before they left. I would not hesitate to pay for the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe his name was Josh. He was extremely professional and knowledgeable. Also, had some great suggestions for some other tech issues that I have. Some of the best in home service I've gotten.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service on large screen TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan did a great job mounting TV & making sure everything worked prior to leaving! Would recommend him for ANY Best Buy install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, efficient and took care not to damage anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV took pride in their work. One installed realized some parts were missing from the mount. This technician then contacted his team member who was on route to grab the parts. A true sense of doing a job right and caring enough to look ahead. The other aspect that stood out was afterwards. Both technicians were eager to show me what my TV can do for me. They emphases questions from me, instructed me on care with the devise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatest install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent TV with excellent install team from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs successfully mounted our new tv in our family room. They made sure it was completely square and centered.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with setting up the TV over fireplace. Still the wires have to be concealed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this due special, team are great, mounted my tv as i wished with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation a breeze and very economical!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mounting spot was not the easiest to navigate but these guys did great! Very professional, kind and patient. They were on time and fast too. Thanks!

    I would recommend this to a friend