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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 554 Showing 11,061-11,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    adaptable, fast, and polite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called before coming, and were right on time. they put their shoe protectors on and we headed upstairs to install the tv. Low and behold the tv couldn't be mounted where I wanted because the studs were too far part, wanting to get it over with without having to buy a new mount they measured other areas in the room until they found a spot that would suite me and the studs were spaced correctly. thankfully they knew the correct height for placement, they put it up in a flash, reprogrammed my remote, and were out the door. I think it all took less than a half hour. would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation of an OLED TV was as easy as 1-2-3. explained very well before set up and drilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and high quality service. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and had my TV mounted and setup in no time. Wore masks and booties to minimize risk and exposure. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my broke TV and installed the new one quickly. He also removed the paper with the serial number and gave it to me for my record.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a beautiful job and they were nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a beautiful job. Just like I wanted for my viewing comfort and it was nice and level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted TV and all worked great. Super fast and efficient. Arrived on time, pleasant also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a 85in TV and geek squad plan, very happy..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, this was a great service, they did everything for me and did a great job Thanks best buy geek squad....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides installing the TV on thecwall, they set it up to optimize the conditions in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and did a quick, professional job. Glad we had a pro mount this on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came as scheduled installed took time installing mounting bracket.Checked that it was level and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the set, check. Mounts on the wall, check And it still is holdings the set where it was mounted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing and getting TV connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting TV. Quick install and TV was up and running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived on time and wore masks to keep our family safe and also wore booties over their shoes to keep my new carpets clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician were knowledgable and concerned about our input. Second time we have had Geek Squad help us with installation; great both times!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job mounting my 75" TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hanging up the television and connecting the xBox, cable and other devices. I would definitely recommend using them for a future project.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    New tv and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job mounting the tv and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service and Delivery......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my TV on the wall and hooking up all my electronics. They went above and beyond..... Thanks Preston and Trent.....

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Dave are the best!!! They were polite, efficient and very knowledgeable. I wan them again for any other purchases

    I would recommend this to a friend