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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed a mounting bracket, a new TV, a new receiver and made sure all the existing speaking were working. Gret job. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bobby G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my TV up and running in approximately 35 to 40 minutes! Highly skilled and trained technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this because I had Total Tech support. The gent did a fantastic job and was very thorough explaining the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good TV mount and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came in a quickly and professionally completed the job of installing the mounting system and connecting the TV, sound bar, connections to both, and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely pay the extra cost for the Geek Squad to install future TVs. Very professional and installed my tv within 30 min. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It’s up up and away !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that put the attachment on the wall did it quickly. I feel confident it’ll be up there for as long as I want it to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and/ or my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home to installed and mounted my 65" TV. They were very customer friendly, did an excellent job installing and mounting my 65" TV. I requested that They come back to install the existing BlueRay CD player, etc. They were so professional and customer friendly. They did an excellent job. If I had to rate them on a scale of 1 to 10, and 10 being the highest on the scale; they would received a 12+. If I had to get another TV installed or recommend I would tell call Best Buy - Geek Squad. GREAT JOB!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was awesome. She was very nice and knowledgeable. She put up the mount and my tv very quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    KIWI was very good with installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kiwi delivered our TVs and installed them both on the wall and stand. He was ablt to connect them both to the cable and internet. He also showed us some of the features. He is friendly and knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service... Geek squad did an excellent job on the wall Television installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLEDC3 77"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better purchases I have invested in, the TV quality is truly amazing. The blues are blue and the greens and blacks are of exceptional quality. The Geek squad team was great, very knowledgeable and their communication in regards to the product was very helpful. They mounted the TV and gave me great insight on the product. Hooray Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    New tv and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job mounting the tv and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One gentleman took care of installing my smart TV and it’s hanging device… Certainly better than a complaining/arguing husband!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Very good and professional installers. They went over and above to help me out and explained everything to me with patience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Hisense 65 inch tv. There was a defect of the first Hisense tv which was turning off every 30minutes to 2 hours or so. I was however incredibly pleased with the image quality of the tv. Best Buy replaced the tv with another of the same model and it is working flawlessly. For the price of $419.00 I doubt you can find a better 65 inch tv and the image quality compares to tv's selling for twice the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Great professional install -super personable agents -great clean up -super easy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad is worth the price of service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was quick, efficient, helpful, and had all the skills needed to do the work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the speed of the install and the cleanliness of the agent. He brought his own compact vacuum cleaner to take care of the drywall dust.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65" Samsung looks great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived right on schedule and the TV was promptly and professionally set up. They were very polite. thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fireplace mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 75in pulldown mount put above my fireplace and the crew did an excellent job. This mount is super slick and convenient.

    I would recommend this to a friend