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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service and extremely professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles is the perfect tech to make your vision come alive. Definitely pleased with his level of professionalism and the job is always done correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and mounting our new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You don't always get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected my devices, it looks really good, however, because of where my reciever was placed behind the tv, we were told to aim the remote at the ceiling, instead of it working properly we spent nearly everyday for two weeks either rebooting the system, calling our provider or not being able to watch the tv..I finally took the receiver down and placed it on a table, it worked fine, so my husband placed it in a lower area behind the tv, it works fine. I know it is not their fault but it was frustrating to spend the extra money to have the television mounted where I wanted it and then because of a simple error, I was not able to enjoy it immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service at its best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a wonderful job mounting TVs and completing setups. I use them for all of our corporate offices and have not been disappointed yet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and setup tv and devices with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85” Samsung and needed installation and old tv removal. I requested Geek Squad and not outside contractor. Louie and his team arrived on time. I asked them to use old mounting and not the new mounting bracket i also bought just in case. They worked meticulously and did accurate measurement. Then setup my remote and cleaned the area. Excellent work!! Thank you !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install and much easier than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Guys were great... Really took their time to get it exactly right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did excellent job installing wallmount and TV. Connected TV to wifi network, and explained operation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solid and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid mount with everything you need to wall mount your TV. Directions are clear and hardware for nearly every option are included

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV was excellent by Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and done fast.. i love my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and accurate. My mounting tweaks were happily accomodated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very lively and did an overwhelming great job. Placed the television set exactly in the middle of my strange wall. Went above and beyond their duty. Wires concealed behind wall and even helped me move my 9.4.4 surround system back in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this brand of TV before Has a good picture Works great for my sewing room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv after installation, very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and totally professional ,we could. Not be more pleased with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was better than advertised. Picture quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, tech were nothing short of amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and efficient. I'm really happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech is worth it for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. Had them install a 85” TV. I am on total tech so it was free as part of the total tech plan.

    I would recommend this to a friend