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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing my tv & explaining how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two of my TVs and was very respectful on how they were in my home. They vacuumed behind themselves and took they time to make sure they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the TV ask if needed help on instruction on operating the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Sony Hang by Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so great explaining and setting everything up. Loved their ideas for placement and taking our opinions into consideration! Neat and tidy crew, wore booties into the house, brought in their own vaccumn. Trash just disappeared.. Baddabing Baddabang.. we were hooked up hanging straight on the wall.. connected to the internet, cable, wii and the universal cable remote turned the tv and cable box on and off at the same time! Great job! Professionally installed and we'll worth the service provided and paid for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv dismount on August 26; remount 26 Sep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job taking the TV down. The set up doesn’t occur until 16 Sep.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good deal if you aren’t handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a big tv high on my ceiling quickly and I Don;t fear it’ll fall off...something I would constantly worry about if I did it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was excellent They answer all our questions and assisted me in moving older tv's to the new rooms. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    New tv and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job mounting the tv and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROFESSIONAL, WERE FINISHED IN NO TIME. LEFT NO MESS. WORTH THE PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TOTAL PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS CAME IN PUT MY TV ON THE WALL IN A HALF HOUR VERY PROFESSIONAL GUYS AND VERY COURTEOUS HIGHLY RECOMMEND THIS PROFESSIONALLY DONE JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job setting up my TV's and surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a very professional 75" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "mounting" was actually a "re-mounting": I needed the TV moved about a foot to the left. This was more difficult than you might think, but they managed to do exactly what was needed. And, it was difficult to get "level", despite their best efforts. Fortunately, they kept adjusting things until it was perfect: no half-measures at all. Much appreciated. And... they upgraded one of the HDMI cables to work with a higher standard of data-passing. This is always welcome when the cables are buried in the wall. I approve of "future-proofing".

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly. They were rushing through because they had a busy day and had to come back to plug my devices back into my TV. They also wouldn’t hide my cables in my drywall when I was told that was part of my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on installing the TV. They put it up on a wall mount rather that the cabinet. . They did to push too hard for up and extras.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable set-up team. On time and left the area clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, understanding the task at hand . Respectful of my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an aging plasma TV replaced with 4K QLED technology. The existing mount is part of an entertainment console. The techs moved the console out of its alcove about a foot, proceeded to remove the safety screws and attachment screws, and then lifted out the plasma TV. Mounting the new TV was more challenging, To properly fit the new TV required fighting with a bracket that made inserting the screws that screw into the rear of the TV a challenge. With some brute force determination, the installers made it work. I am glad I did not try it with my wife's assistance. They had the experience needed, I would have been very frustrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire family is very happy with the installation of the wall-mount and TV. The sound bar could not be installed on the concrete block wall, so left it on the old TV stand

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his assistant did a wonderful job. Professional, courteous, and VERY efficient.

    I would recommend this to a friend