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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with service of installation.They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted on Brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was quick and done very well. The tech was super nice and explained everything to us before beginning as they were mounting the tv on a brick wall. The only thing I will say is we did not know there was an extra cost for mounting on a brick wall. So definitely make sure to always ask.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a total tech member its worth it. I had 2 tvs mounted and its included w being a member

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I are use my TV mount every day I could adjust it anyway I want and to the left and to the right it works well very stable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation of my television. It was done in less than 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad's Roberto and Alton were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roberto and Alton were great guys who were on time and quick with the install. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung NeoQLed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and the picture is great too. PLaying my gaming systems on it and it’s amazaing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad placed on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and it looks awesome. Recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worth Geek Squad do TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and set up. Geek squad is awsome. It is well worth being a total tech customer! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very concerned about their work, very professional in how they installed the tv, friendly and polite. I would highly recommend Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy services were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my TV mount were indeed professional and courteous. They kept me in the loop when performing their job making sure that needs were met.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional Installation. 5 Stars....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional techs. We are very happy with the quality of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job with tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at installation and cleanup. He took very little time and had good advice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Fixed TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! Tightened the mounting bolts and made sure tv was anchored properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and Landon did a great job installing our TV and sound system. They were knowledgable, professional and a pleasure to have in our home. You are fortunate to have them on your squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were on time as usual and my new TV looks and functions great on its wall mount. I will use them for my next TVs as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    efficiency and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second part of a dual install; they were fast and precise; they explained all the steps in the process; made me very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They helped me decide where I wanted my tv and explained all of my options for hiding the cables.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv were professional and kind. It looks great and any issue we came across they remedied it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Professional work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional work. It was a mount that I previously used and the geek squad guys brought all their own new screws. Couldn’t recommend anymore highly.

    I would recommend this to a friend