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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great work team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and were extremely professional, knowledgeable, and highly talented. They delivered our new 85 inch tv, hung it, made recommendations on how to get the best sound quality out of the viewing experience, and then hooked everything up to the home theatre. I was very impressed as they did amazing work. Highly recommend using them for installation and delivery!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional & respectful. They connected my devices and explained all options I had. They mounted it perfectly. Would absolutely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and mounted by TV and my cable box tray. They were on time and did a excellent job without a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great courteous service, promptly, cleanessl, accurate, on time good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put up quickly and the Geek Squad was patient with me explaining how to use the remote and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my TV quickly and hooked up all my necessary accessories so that every one of them works exactly as required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficiency and personable… in and out and right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome insulation. Great guys from Glen Allen sto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from geek squad that came out. We’re both amazing! They even hooked up my sound bar for me and they were efficient quick on time for the very first time ever that I’ve had Best Buy come on time because they hired out a contractor last time and it took 6 1/2 months for me to get my Dishwasher anyway these guys were fabulous and I can’t remember their names but they’re local at GLEN ALLEN hats off to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85” Samsung and needed installation and old tv removal. I requested Geek Squad and not outside contractor. Louie and his team arrived on time. I asked them to use old mounting and not the new mounting bracket i also bought just in case. They worked meticulously and did accurate measurement. Then setup my remote and cleaned the area. Excellent work!! Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable Techs came to mount my TV. I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They hooked everything up and we’re very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional from beginning to end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad perfection, professional skills and made the total install look easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job of my TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and completely set it up and instructed how to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GE squad installed my tv and they were very profes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor and his partner did a great job mounting the tv and setting it up. They were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Vizio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new 43 inch!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad installed my TV perfectly and explained all workings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents mounted and installed our 55" TV and connected the sound bar (optical cable makes this easy). They were friendly, informative and efficient. They completely cleaned up after they were done- floor (pieces and dust), wiped TV down, and removed all trash and boxes. They made sure to inform us of controller use and tv operating system settings and acclimated us to the overall tv system and sound bar functions. They answered all of our questions and it was well worth paying to have them professionally mount and adjust the tv and system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and perfect install by Geek Saud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional and quick. They made sure to mount it perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and did the job as agreed. Nice meet job. I’ve used them several times always great. .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did it efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helpful. He did the install quickly

    I would recommend this to a friend