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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 559 Showing 11,161-11,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Purchased GEEK squad and saved money on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very efficient, clean, and friendly. They explained things as they moved along. I saved by using them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the guys delivering and getting it onto the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps secured a new wall mount, and then mounted the new tv. They wete quick and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, clean, and efficient install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks, Geek Squad! Professional, clean, and efficient install. Wall hung with all power and cables in wall internal! Very happy with the Service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was on time and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Did a very good job mounting over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them 25min to unbox, and mount tv with no issues. They did a clean, and fast job with no mess. No words to explain the great work they did. Amazed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! They were in and out in no time and positioned my mount perfectly even with having to avoid holes in the wall from a previous mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked well together as a team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and expeditious. I would recommend the Geek Squad to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived on time, was considerate, did great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV, mount, and install review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a TV mount, install, and TV. We had to change the initial TV order and everything completely blew up. We had to cancel out the mount and install, not just the TV. I had to call 2-3 times to attempt to reschedule. We ended up just cancelling everything because customer service couldn't setup the install on the new TV. After we called an cancelled, we received a call back and they were able to figure out how to reschedule the mounting and TV install. I don't know what cause the problems, but it was an absolute fiasco.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Polite, completed installation in a timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my TV, explained the operation of my TV and remote in a friendly, professional matter. I was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this due special, team are great, mounted my tv as i wished with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A "must-have"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind installation and support. Clean process from head to toe. Most techs are superior minded and carry an array of add-on items if needed for your mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 85 inch tv and it is like being in the theater in the comfort of your own home. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th TV I’ve had mounted by them and it has always turned out great! It’s great we have the Total tech and it’s only $50!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad (Victor and Kelsey) were very friendly and answered all my “senior” questions. Very pleased with setup of TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and the agents were on time. The guys talked me through everything they were doing and provided suggestions for future items I plan to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected and mounted everything for me, checking with me to make sure everything was according to my wishes. Even programmed my remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same review left for the TV I will leave here, the guys were friendly and got it done by some clever workmanship and all complete in an hour or so. You must buy and supply your own mount as part of the order, it does not come with mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always gives Great service, and if a mistake or repair Is needed they are quick to correct.

    I would recommend this to a friend