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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 559 Showing 11,161-11,180 of 38,692 reviews
  • Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures great, sound is great. Geek Squad did the installation and were very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a thorough and professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bram and Randy did a great job mounting my large tv and sound bar as well as set up so I can operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a 77 in tv in our media room and have no complaints on how they positioned it, they did a excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job ,He installed my tv in the middle of the wall with professionalism ,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job of setting the tv up and getting it connected!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps that came out were great! They were nice, professional and made sure that tv was not coming down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made our TV and soundbar connections efficiently and effectively with no inconvenience to my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv and quality. Love the size and pictures. Dont need to go the theaters anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely helpful and setup and installed all of my devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and went through the house and checked work needed . Started and finished in a professional. Great to work with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good experience. Prompt, courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install and set up! The technicians took the time to give a a quick tutorial!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exhibited competence in installing the right setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exhibited competence in installing the right setup for my very large & heavy tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv mount install was ok…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went good..the tv and mount looks good. I wanted to add a in wall power surge but unfortunately the agent didn’t have the correct one on him…luckily I was able to purchase one from the store but have to schedule another appointment. I would caution BB to instruct there agents not to mention they have other appointments behind them as it makes the current customer feel there being rushed. But overall satisfied with product and install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting the TV's. They rerouted the incoming cable wire through the attic and out behind the tv so no wires are showing now.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The experts made the installation look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quick and easily installed mount (with the help of "the squad") really turned my TV into a theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members, Joseph and Rob were actually superb and got the entire system to work better than ever. Exceptionally polite and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROFESSIONAL, WERE FINISHED IN NO TIME. LEFT NO MESS. WORTH THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived replaced wall mount and mounted new Samsung Crystal UHD.Could not have been more professional,personable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting 3 Plasmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael and Jean did a great job and were neat, efficient , and very proffessional in their installation. Would highly recommend them .

    I would recommend this to a friend