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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Paige and Charles’ Birthday Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 65” Samsung TV that was mounted by Geek Squad. It’s the biggest TV I ever owned, so I wanted it installed by professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing our TV - service men were fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great..and completed the installtion as required

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new wall mount TV. The install had some challenges including running wire through, but the did a great job. They even cleaned up afterward.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Efficient Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice. Went about his business efficiently. . Very knowledgeable. Completed all tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin & Javon mounted my TV quickly and walked me through the set up process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and great service. Satisfied with mounting on both tv and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Installed my TV quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and kind. He was precise on his work. We were extremely satisfied with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could a good job and clean up after them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the wall mount and TV and connected my devices and apps and Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - the agent was professional and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and efficient. I'm really happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about paying $199 to mount TV to the wall and set it up, but I am really happy I did. It was a lot of measuring and took awhile to install, so I think the $199 was totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient install. Everything went great and the installers were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party install company worked after hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party install company were great. They communicated very well and even worked past 7:00pm. They had to coordinate 3 guys to mount my Terrace tv which was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Third Party Install team was A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was exceptional. It can be 50/50 depending on who shows up however this one the Geek Squad got right. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local Geek Squad installer was outstanding. Will be calling him to install my surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 65 inch TV above my fireplace. They made sure it was level and exactly where I wanted it. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. Extremely capable of fission friendly helpful did a great job cleaned up when she was done. I will definitely have them back again for other services I need

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally installed tv, set up, & mountingbr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy connected the TV to the mounting bracket and to the wall. The set up all the programs for me, including the internet. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,personable staff,on time easy to work with

    I would recommend this to a friend