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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they do everything for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do everything for you. Take the tv out of the box and put the mount on it and get it where you wont it on the wall... make sure you have your own all mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job setting up my TV's and surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks showed up on time to set up my TV, when they turned it on the screen had more cracks than Humpty Dumpty. They were able to set me up with a new delivery date quickly. When the new one arrived they went over the functions with me. Very Professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable set-up team. On time and left the area clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Brewer was great he took care of everything in no time. Polite, informative and respected my condition. He answered all my questions and even gave me some tips. Al in all a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, understanding the task at hand . Respectful of my house

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my TV is very professional and very good in what he do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cool workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional knowledgeable very excellent a hope to use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing our TV - service men were fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and Professional..was very surprised at the Service . Much better then the first Service I had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the process very easy and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, led by Special Agent Greg, contacted us earlier that day to establish install time. The arrived promptly, used protective masks and shoe covers (which we really appreciated), wiped everything down and insured a clean, safe environment. Both men were pleasant, informative and communicated with each of us, especially our 90 year old mother who was deeply interested in the new TV and it’s options. A pleasant, educational and helpful experience! We maintain Geek Squad protection annually and it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and explained how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of a 55 inch outdoor Furrion tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were excellent and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a great experience. Service remarkable. More than worth!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Guys that help with installing my TV on the wall thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would do it again in a heartbeat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mounted large screen TVs in the past with help from friends/family, but was not willing to do it myself for a TV this large. When Geek Squad came, the installers were really personable, efficient, and knowledgeable. Even when they realized the TV mount I had bought for the service wouldn't fit in the desired area, they had one in the truck for purchase that worked. Would totally hire Geek Squad again if I needed help mounting another television.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, person that assembled my wall bracket and tv was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Had a Few Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always very pleased with the Geek Squad extended warranty services, this was the first time I had them come out to my home to do any work. The TV was mounted well, and I definitely like that it is covered as far as if it were to fall off the wall the TV would be replaced at no cost. I was a bit disappointed to find that after The Geek Squad left the TV had not been updated, it was not connected to my wireless network, My streaming services were not set up, and the wires were left in a bit of a rats nest. I would still recommend it, just be prepared to watch over the production to ensure that everything is done to your satisfaction.

    I would recommend this to a friend